Littlepants Posted November 11, 2013 Share Posted November 11, 2013 I am getting Payment errors when any UK customer tries to pay with PayPal. I am in UK, so there shouldn't be any problem at all. I don't think the error is in my PayPal account, as other PayPal payments are coming in fine, and payments fro anywhere else in the world are going through fine. I have uninstalled PayPal and re-installed it, re-set it, re configured it but still the payment error is coming. The message says PayPal response:TIMESTAMP -> 2013-11-11T18:05:09ZL_ERRORCODE0 -> 10725L_ERRORCODE1 -> 10474L_SHORTMESSAGE0 -> Shipping Address Country ErrorL_SHORTMESSAGE1 -> Invalid DataL_LONGMESSAGE0 -> There was an error in the Shipping Address Country fieldL_LONGMESSAGE1 -> This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence.L_SEVERITYCODE0 -> ErrorL_SEVERITYCODE1 -> Error I can't find anything which can cause this, so any help would be greatly appreciated Link to comment Share on other sites More sharing options...
El Patron Posted November 11, 2013 Share Posted November 11, 2013 login to you paypal account what is your country of residence? http://www.paypalobjects.com/en_US/ebook/PP_APIReference/Appx-ErrorCodes_and_Messages.html this error is described: 10474 Invalid Data This transaction cannot be processed. The country code in the shipping address must match the buyer’s country of residence. The buyer selects the country of residence when they sign up for their PayPal account. The country of residence is displayed after the dash in the title on the Account Overview page. Link to comment Share on other sites More sharing options...
Littlepants Posted November 12, 2013 Author Share Posted November 12, 2013 Thanks for this, but this only happens when buyers are in UK. It happens to all buyers in UK. My country of residence is UK. So I don't think this is the problem Link to comment Share on other sites More sharing options...
Mister Denial Posted December 2, 2013 Share Posted December 2, 2013 I have the same problem with UK buyers, shipping, billing and PayPal are all in the UK, yet this error (sometimes combined with L_ERRORCODE0 -> 10725). Link to comment Share on other sites More sharing options...
Littlepants Posted December 6, 2013 Author Share Posted December 6, 2013 I finally found the answer myself. In my case it was the ISO code in countries which was wrong. It was set to UK, and it needs to be GB. Check and see if your ISO code is correct 2 Link to comment Share on other sites More sharing options...
Mister Denial Posted December 7, 2013 Share Posted December 7, 2013 @ Littlepants: awesome, I think you found the solution. It was set to UK in my PS installation too, I just changed it to GB; now let's see if that fixes the problem, but I really think it will. Thanks a lot for the info!! Link to comment Share on other sites More sharing options...
Littlepants Posted December 7, 2013 Author Share Posted December 7, 2013 I bet that's what it was. Mine went right immediately I changed it to GB Link to comment Share on other sites More sharing options...
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