lysriera Posted November 11, 2013 Share Posted November 11, 2013 I'm a new prestashop user. I do not know if this forum is the right one. I made my web www.amatista.com.es and it was perfect until I installed a template, I disassembled everything. After a week trying to fix it, I mess it up more. I wanted to export all products and categories and start over. I can not do it. I removed all the web site with ftp and after I uploaded one old,version that has allowed to see the web for a while but it had too many redirections. I cant see it. I think that the MYSQL it is damaged. I can make a new one with the products and categories, we have 550 references well documented for SEO. I cant export with the system. thank you www.amatista.com.es Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 hello i checked url that you provided above. each page on this website works well where the problem is? i can't reproduce it 1 Link to comment Share on other sites More sharing options...
PrestaCoder.com Posted November 12, 2013 Share Posted November 12, 2013 Your website is working here also. Link to comment Share on other sites More sharing options...
lysriera Posted November 12, 2013 Author Share Posted November 12, 2013 hello i checked url that you provided above. each page on this website works well where the problem is? i can't reproduce it My problem I hunged Spanish forum. No one answered, so I wrote in English. Yesterday afternoon someone answered me and helped me. I corrected all that gave problems. thank you very much Link to comment Share on other sites More sharing options...
vekia Posted November 12, 2013 Share Posted November 12, 2013 may i know where the problem was? i'm so curious, and this information will be helpful for other merchants on board thank you for informations! with regards, Milos Link to comment Share on other sites More sharing options...
lysriera Posted November 12, 2013 Author Share Posted November 12, 2013 My english is limited, I'm sorry if it not well understood. My site worked perfectly, until: I put a transport gateway,pdated and added a new template to the French forum. Then everything disappeared. I could not turn the page and went I download all site with FTP. I went back upload a copy from my PC and started the problems, some template things were left in the MSQL database. I upload and download many times, with different version of copys..The sistem had a error: too many redirects until they stopped watching. Thanks to this forum mate has solved everything. Link to comment Share on other sites More sharing options...
vekia Posted November 12, 2013 Share Posted November 12, 2013 thank you for informations, i marked this topic as [solved] with regards, Milos Link to comment Share on other sites More sharing options...
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