Need help in migrating to new hosting and new domain

[rxsy2002]

Hi,

 

I really need help in migrating my prestashop from existing hosting to a new hosting and a new domain.  There is not tutorial on this matter. 

 

Issue 1:  After i have transfer all my files on public_html directory of my existing hosting to a new hosting.  I have also restored my sql database to the new hosting site.  i even changed the config file to reflect my new database name.  When i try to access my new domain site, i have the following error:

Error: "install" directory is missing

 

Issue 2:  I cannot log in to my shop back office of the new domain using the same id and password i used for my existing domain.  How do i log in to my prestashop back office as the password is tie to the email address i registered with?

 

Appreciate anyone to help me in these matters.

 

Swee Hin

[vekia]

what ps version you use?

[rxsy2002]

i am using ps1.5.

 

Now i am able to login after inMotion hosting restore my site.

 

However, i have another issue.  Prestashop request me to login everytime i click on drop down menu (products, shipping etc) in admin page after i am logged in to my admin page.  Is this due to the fact that i have the same login details for my new domain site and my old domain site?

 

This issue occur after i have transfered my shop from 1 domain to another domain.

 

Swee Hin

[rxsy2002]

I also have asked inmotion hosting to test my test logging into my admin page.  Surprisingly inmotion do not experience the same issue as i have reported.

 

I have cleared cookies but problem of logging out of admin still exist.

 

Please advice.

[rxsy2002]

Disabling the option "Check the IP address on the cookie" in preferences resolved the issue of auto log out of admin page for me.

 

Swee Hing