zerryxu Posted November 9, 2013 Share Posted November 9, 2013 I see some threads about live chat, someone introduce zopimfree,zip, after I download it and upload it in my back office, nothing happened, I can't see any chat window at my front office, can you tell me where is wrong? thank you Link to comment Share on other sites More sharing options...
Paulito Posted November 9, 2013 Share Posted November 9, 2013 Good morning Have you been to the Zopin dashboard? Paul Link to comment Share on other sites More sharing options...
vekia Posted November 9, 2013 Share Posted November 9, 2013 hello zopim chat is usually part of two things: 1) module 2) zopim dashboard you need to install module and configure it. Before this, you need to create own zopim account (zopim dashboard page) and copy the widget id. Then this widget id you need to paste into the module configuration page Link to comment Share on other sites More sharing options...
zerryxu Posted November 9, 2013 Author Share Posted November 9, 2013 I go to the dashboard, but it still doesn't work, do I need Embed the New Chat Widget? can I use it all the time? why it said 14 days remaining? thank you Link to comment Share on other sites More sharing options...
vekia Posted November 9, 2013 Share Posted November 9, 2013 what is your widget ID? can you show it here? also what you pasted into the module configuration page, can you show it too? you can use zopim for free also after 14 days free premium account time. youv'e got 14 days to test premium account, but if you don't need pro, you can use it for free with "simple" account too. 1 Link to comment Share on other sites More sharing options...
zerryxu Posted November 11, 2013 Author Share Posted November 11, 2013 thank you friends, i got it Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 thank you for confirmation that you achieved what you expected everything with zopim works well? i can test it for you, just please share url to your website Link to comment Share on other sites More sharing options...
zerryxu Posted November 11, 2013 Author Share Posted November 11, 2013 but why I can't get the message at front office, only backoffice I can get message from friends Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 but why I can't get the message at front office, only backoffice I can get message from friends you can talk on zopim dashboard, not only in back office, you can run it anywhere, also on your iPhone or android based mobile Link to comment Share on other sites More sharing options...
zerryxu Posted November 11, 2013 Author Share Posted November 11, 2013 can you tell me how to use it? I want use it at my front office Link to comment Share on other sites More sharing options...
Paulito Posted November 11, 2013 Share Posted November 11, 2013 (edited) Edit Phone is playing up : Edited November 11, 2013 by Paulito (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 can you tell me how to use it? I want use it at my front office please share url to your website. Link to comment Share on other sites More sharing options...
zerryxu Posted November 11, 2013 Author Share Posted November 11, 2013 www.lovejewelrystore.com Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 hello i checked your website. zopim chat works well on your front page Link to comment Share on other sites More sharing options...
zerryxu Posted November 12, 2013 Author Share Posted November 12, 2013 I can't get message from front office Link to comment Share on other sites More sharing options...
zerryxu Posted November 12, 2013 Author Share Posted November 12, 2013 i am also a visitor at front office Link to comment Share on other sites More sharing options...
vekia Posted November 12, 2013 Share Posted November 12, 2013 if you're logged into zopim dashboard - you will receive messages then. you have to be in the dashboard to receive messages from your customers. Link to comment Share on other sites More sharing options...
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