Portside Posted November 8, 2013 Share Posted November 8, 2013 Im using prestashop 1.5.6. I just upgraded the PayPal USA & Canada (Free) to the latest 1.2.7 version. The problem is that I have configured my API correctly. Everything tests OK. When I go to place a test order online ( I have a separate PayPal account to use) it goes through the entire process all the way through to the end. When I press the PAY button as the final thing to do, it thinks about it for a second, then the PayPal window disappears and the shopping cart comes back up as if nothing happened. The order was not placed and no money changed hands. I contacted PayPal directly and received the following explanation. Thank You for contacting PayPal. With Express Checkout the customer is redirected back to your site after they log in and select their payment information. After they are sent back to your site the shopping cart needs to send a last API to PayPal (a "DoExpressCheckout" API) in order to finalize the sale and complete the transaction. It looks like this API is never being sent to PayPal which is why the transactions are not completing.You will want to check with your developer or cart provider to determine why the "DoExpressCheckout" API is not being sent when the customer is sent back to your site. Any suggestions? my website is www.portsideair.com I have no idea where to start looking for a fix... Link to comment Share on other sites More sharing options...
Orange35 Posted December 4, 2013 Share Posted December 4, 2013 Did you tell about this problem to module's developer? Link to comment Share on other sites More sharing options...
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