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Problem with Referral Programme


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Hi. Can anyone tell me if their referral programme works correctly? I'm testing mine, and encountering problems! It's set so that customers need to complete 2 orders before the referral discount vouchers are given. Customer 1 has sponsored customer 2. But customer 2 has only registered (not placed any orders) and already received their discount voucher!!

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  • 3 weeks later...

Please can somebody help me out with this?
Customers are getting discount for no reason!
Is it not just a coding thing?
It's a great module if it worked properley - bit like the vouchers :-S
Am going to have to pull it if I can't get a fix, which would be a shame as it is generating customers.
:)

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Hi
am bumping this because (and Im not the only one) I really want to use it, and need someone who is capable of correcting it to realise that there is a problem with it.
It is a good module, which does bring customers. But it needs fixing.
Please someone?
:)

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tested.....same problems :S but the sponsored didnt receive any voucher, except the person that accept the invitation.

furthermore......my currency is USD but the email i receive is in euro $ .... weird ~

anyone know what is the file that operating this module ?


somemore i found out the configuration page for the module didnt include text input for "minimum amount order" and "valid from DATE to DATE"

is this a bug ???

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Hi......i think the process for the referral is correct !

the 2nd person accept the invitation then he immediate get the voucher so he is encourage to make an order with the voucher.
after 2nd person make the order then the 1st person will only get the voucher....it sound reasonable for me.

the only thing that i found not convenience enough is the setting of minimum amount and date validation. after a voucher is offered we have to go do the setting....

the email currency problem had solved by make modification at the module file.

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Hi,
I can't even configure it. I have ask for help but no one responds. I would really love to have this mod working.

When I configure it with all the information rules etc. and save, it saves in the back end but doesn't show up in the frontend. I don't get it. When I uninstall and then reinstall all the old info is still there. I cant get rid of it. I really could use some input.
Thank you

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Hi......i think the process for the referral is correct !

the 2nd person accept the invitation then he immediate get the voucher so he is encourage to make an order with the voucher.
after 2nd person make the order then the 1st person will only get the voucher....it sound reasonable for me.

the only thing that i found not convenience enough is the setting of minimum amount and date validation. after a voucher is offered we have to go do the setting....


Duh~!! All this time I've been reading this the wrong way. It makes sense now!!! Thank you for clearing this up for me. I agree tho that it would be better to be able to set a minimum amount when configuring. Although that wouldn't work with the date validation, as you wouldn't know when anyone was going to either refer or register.
:)
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Hi......i think the process for the referral is correct !

the 2nd person accept the invitation then he immediate get the voucher so he is encourage to make an order with the voucher.
after 2nd person make the order then the 1st person will only get the voucher....it sound reasonable for me.

the only thing that i found not convenience enough is the setting of minimum amount and date validation. after a voucher is offered we have to go do the setting....


Duh~!! All this time I've been reading this the wrong way. It makes sense now!!! Thank you for clearing this up for me. I agree tho that it would be better to be able to set a minimum amount when configuring. Although that wouldn't work with the date validation, as you wouldn't know when anyone was going to either refer or register.
:)


:) then everything is fine......
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  • 6 months later...

Hi Chrissie,

Ladivito is correct for most cases I think. I'm looking at a particular case where I would like to avoid giving the discount immediately.

I would like the discount sent to both at the same time. If you are still looking to change this behavior then let me know and I'll explain what I did.

Regards,
Mark

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  • 3 months later...
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