Redirect Loop .HTACCESS file

[webbie1985]

hi guys, 

 

My prestashop was transferred to a new host, all was good before the transfer, when it was completed the website was throwing redirect loops. when i spoke to the hosting company they said the htaccess was at fault. I didnt really believe it as it was fine before hand but when i checked it on the ftp yep it was completely empty. So now i can access back office to generate a new one and also cant view the front office. I dont have a back up and the one i do have is from 1.4.9, and im on 1.5.5 so if i use this i get a 500 error.

 

so my question is how can i generate a new one, really need help, the directors are driving me mad.

 

i dont have much htaccess experience so i havent really got a clue

 

Thanks in advanced

 

Paul 

[El Patron]

.htaccess is typically 'hidden' and most ftp programs must be told to show hidden files.  So make sure your ftp program is configured to show hidden files

 

once you have done this, and you  now 'see' the .htaccess file...simply delete it.

 

then from your back office (assume friendly url's are on)  turn off friendly url's, save, then turn back on friendly url's...save

this will rebuild you .htaccess

 

here is a little module I wrote that you may be interested in

http://www.prestashop.com/forums/topic/213570-module-prestashop-15-customize-htaccess/

[webbie1985]

i deleted the htaccess still get redirect loop on FO but BO i dont get anything just blank screen before i was getting redirect loop so i still cant access BO

 

any other ideas

 

Thanks

 

Just thought now i get a blank page i can now turn debug on this is the error i get:

Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/vhosts/swifttrading.co.uk/httpdocs/classes/Rijndael.php on line 50

Edited November 7, 2013 by webbie1985 (see edit history)

[El Patron]

let's see if we can get some more information on the blank screen in the bo

 

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/

 

after doing this do you see an error in the bo?

[webbie1985]

  On 11/7/2013 at 12:58 PM, webbie1985 said:

 

Just thought now i get a blank page i can now turn debug on this is the error i get:

Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/vhosts/swifttrading.co.uk/httpdocs/classes/Rijndael.php on line 50

[El Patron]

  On 11/7/2013 at 1:03 PM, webbie1985 said:

 

  On 11/7/2013 at 12:58 PM, webbie1985 said:

 

Just thought now i get a blank page i can now turn debug on this is the error i get:

Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/vhosts/swifttrading.co.uk/httpdocs/classes/Rijndael.php on line 50

 

Contact your hosting company (if you do not know how to load php modules) and ask them to enable  mcrypt php extension.

[webbie1985]

yea just installed it when i realised what it actually meant, can login now to BO but just setting permissions as i cant access any pages

[El Patron]

  On 11/7/2013 at 1:51 PM, webbie1985 said:

yea just installed it when i realised what it actually meant, can login now to BO but just setting permissions as i cant access any pages

 

for me anyway...that is not enough information...what happens when you try to access pages?  in the bo or fo? 

[webbie1985]

i get an error say about permissions on smarty cache, cant view at the minute as im changing a few permissions i will let you know,

 

Thanks

[webbie1985]

ok the BO now works perfect, generated the htaccess but still getting redirect loop on FO

[El Patron]

what is your url?

[webbie1985]

http://www.swifttrading.co.uk

[El Patron]

check your DNS using

 

http://dnscheck.pingdom.com

 

no SOA and it looks like your name servers are for the old domain

[webbie1985]

thanks ive emailed my hosting company, do you think this will sort it 

[El Patron]

  On 11/7/2013 at 3:01 PM, webbie1985 said:

thanks ive emailed my hosting company, do you think this will sort it 

 

...I have my fingers crossed....

[El Patron]

something else occurred to me, check that you have the proper url's....

 

back office-->preferences-->seo and urls

 

scroll down to shop/ssl domain...and make sure that have this shops urls...

[webbie1985]

it has got my url www.swifttrading.co.uk

[webbie1985]

the hosting company got back to me this morning and told me that shouldnt have any effect on the redirect loop.

 

any other ideas guys

[TheLousyCoder]

Hi webbie1985 ,

 

even I am getting same error. Actually we are migrating to amazon, everything works fine but when trying to login , it throws an error "this page has too many redirections".

Please tell how you get it resolved.

 

 

Thanks in advance.

[kyoaku]

Hi, i have the same problem, BO is ok, the .htaccess is generated by the BO, but the FO makes redirect loops...

 

In the BO in SEO & URL I have my domain and sub-domain.

 

In the DB I have changed the values PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration and ps_shop_url.

 

Have you any solution?

 

Thanks.

[Daniel - PrestaBR]

No luck?!?

 

For me it works only with Forced SSL on all pages...