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my customers aren't able to download my virtual products


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I've recently installed pretashop 1.5.4.1 and after configuring the paypal module and disabling all remaining payment methods, I've been testing the application buying a virtual product which I had previously created and configured, but after paying by paypal, I can't download this virtual product.

 

I've read some posts and according to such posts I should have obtained a link to this virtual product in my customer account or by an e-mail, but when consulting my customer account there isn't any valid order in my order history, moreover I only receive an email sent by Paypal. 

 

I've no idea what could be the reason for this bug. Could someone help me with this topic?

 

Thank you so much and kind regards.

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