Empty cart at refresh and login/logout problem of FO and BO delays ( cache problem i guess )

[Larry Baldwin]

If i login and click disconnect , nothing happens , just a page refresh.
If i am logged in and go on Home Page , it doesn`t shows me i am logged in.After , i hit F5 and it shows that i am logged.
If i add a product to cart , it redirects me to card as it should but after, if i go to see other products it shows EMPTY CART. If i hit F5 it shows the correct cart. After i hit refresh it stays the same , correct cart.

On Back Office i have delays and new informations are showing only if i hit ctrl+f5 ( chrome ) 

On server was installed recently KeepAlive module - I don`t know if has something to do with this matter but i guess to share this.

If KeepAlive apache module is the problem , can someone tell me how to configure it to work with prestashop ? 

If needed i can give logins  ( to users that have strong history on this forum ) .

Problem is mentioned on forge also : http://forge.prestashop.com/browse/PSCFV-10881

http://fancumparaturi.ro/phpinfo.php - for php configuration.

Informații despre server
Informații despre server: Linux #1 SMP Tue Jul 16 23:51:20 UTC 2013 x86_64
Versiunea softului serverului: Apache
Versiunea PHP: 5.3.27
Limita memoriei: 1024M
Timpul maxim de execuție: 30
Informații despre baza de date
Versiune MySQL: 5.5.32-cll
Motor MySQL: InnoDB
Prefix tabele: ps_
Informații despre magazin
Versiune Prestashop: 1.5.6.0
URL magazin: http://fancumparaturi.ro/
Tema curentă folosită: go
Configurație e-mail
Metoda e-mail: Folosești proprii parametri SMTP.
Server SMTP: smtp.gmail.com
Utilizator SMTP: Definit
Parola SMTP: Definit
Criptarea: ssl
Port: 465

Parametrii obligatorii: OK
Parametrii opționali: OK

[Larry Baldwin]

Buump ! I really need this solved !

[Larry Baldwin]

Dev mode on : 

 

Errors in back office: 

 

Strict Standards: Declaration of Link::getModuleLink() should be compatible with that of LinkCore::getModuleLink() in /home/xsusors/public_html/override/classes/Link.php on line 10

Strict Standards: Declaration of Dispatcher::createUrl() should be compatible with that of DispatcherCore::createUrl() in /home/xsusors/public_html/override/classes/Dispatcher.php on line 10

 

 

Errors on index FRONT OFFICE : 

 

Strict Standards: Declaration of Link::getModuleLink() should be compatible with that of LinkCore::getModuleLink() in /home/xsusors/public_html/override/classes/Link.php on line 10

Strict Standards: Declaration of Dispatcher::createUrl() should be compatible with that of DispatcherCore::createUrl() in /home/xsusors/public_html/override/classes/Dispatcher.php on line 10

Warning: Cannot modify header information - headers already sent by (output started at /home/xsusors/public_html/override/classes/Link.php:10) in /home/xsusors/public_html/classes/controller/FrontController.php on line 751

Notice: Undefined variable: res2 in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 265

Notice: Undefined variable: prices in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 267

[Larry Baldwin]

I have seen that i had problems with a module i deactivate it and now i have no errors with dev mode set to true. 

I am still writing here in hope that someone answers

[Larry Baldwin]

Anyone ? Please ? Something ? 

[Larry Baldwin]

Just saying , in case someone replies , i have tried already with : different browsers , different pc`s , clear cookies&cache , disabled keepalive module. Nothing happened.

[Larry Baldwin]

Buuuuumpppppp.....

[Larry Baldwin]

Buuumpppppp

[El Patron]

fyi: it's against forum rules to 'bump'

 

that being said, can you check the following:

 

back office-->preferences-->seo & urls

 

scroll down to 'Set shop URL'

 

what do you have in Shop Domain and SSL domain fields.

[Larry Baldwin]

@El Patron - Prestashop Fanatic - I am saying this because you know why ! I wounder if have used the same "bump" when u needed some help from the community when u were starting with Prestashop. I have a live shop with about 20 orders / day , so please , understand that i am pretty desperate right now.

  

   Now , if u still want to help me , even if i said bump about 5 times , i have set the URLs like this : 

 

   Shop URL : fancumparaturi.ro

   SSL domain : fancumparaturi.ro

   Base URL : /

 

  Thank you ! And , sorry for so many buumps.

[Larry Baldwin]

I observed that maybe it is a smarty issue cause , on Back Office , if i have a new order , the js is updating , i mean , the little icon from top with new order is updating , but on order list , new orders appear only if i hit F5. Also on order page ( OPC ) , js is working , if u setup a new account js is loading correctly. 

Just mentioning that the website is the one from my signature.

[El Patron]

can you contact your hosting provider and as if 'varnish' cache is enabled on your hosting account.  If it is ask them to turn it off.

[Larry Baldwin]

I am doing right now. I will reply after.

[Larry Baldwin]

Reply from hosting was : On your VPS , right now, u do not have varnish installed.

[Mohammad Nazrul]

Hi Larry Baldwin,

 

There may be some reasons for happing this problem.

1.)  If browser is not accept cookie [this is not in your case, because you told problem with a module]

2.) Conflickting cookie already exist in browser [also not applicable]

3.) Front-office Context cookie is empty any how or not store Customer info or any others.

 

I think number 3 is applicabale, as you problem with the certail module.

 

Notice: Undefined variable: res2 in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 265

Notice: Undefined variable: prices in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 267

Go to that file try to declare $es2 & $prices ;  assign default value null. Also try to find out why $res2 is undefined.

 

If you can show full source codes of that file I can help you much. May you can use pastebin

 

Thanks

[Larry Baldwin]

Code for ../modules/googlesnippet/googlesnippet.php :

 

<?php

ini_set('allow_url_fopen',true);

class GoogleSnippet extends Module

{

 

private $_html = '';

 

private $_postErrors = array();

 

function __construct()

{

$this->name = 'googlesnippet';

if(_PS_VERSION_ > "1.4.0.0" && _PS_VERSION_ < "1.5.0.0"){

$this->tab = 'administration';

$this->author = 'RSI';

$this->need_instance = 0;

}

elseif(_PS_VERSION_ > "1.5.0.0"){

$this->tab = 'administration';

$this->author = 'RSI';

}

 

else{

$this->tab = 'Tools';

}

$this->version = '1.2';

 

parent::__construct();

 

$this->displayName = $this->l('Google Rich Snippet');

$this->description = $this->l('Add google snippet to your site - www.catalogo-onlinersi.com.ar');

 

 

 

}

 

function install()

{

global $fh;

if (!Configuration::updateValue('GOOGLESNIPPET_NBR', 'https://plus.google.com/118067945609961636215/posts') OR !parent::install() OR !$this->registerHook('header') /* OR !$this->registerHook('extraLeft')*/)

return false;

 

@chmod(_PS_THEME_DIR_."product.tpl", 0777 ); 

$str = "";

 

if($fh = fopen(_PS_THEME_DIR_.'product.tpl', 'r')){

while(!feof($fh)){

$str .= fgets ($fh);

}

$str = str_replace('<div id="primary_block" class="clearfix">','<article itemscope itemtype="http://schema.org/Product"><div id="primary_block" class="clearfix">', $str);

$str = str_replace('id="bigpic"','id="bigpic" itemprop="image"', $str);

$str = str_replace('<h1>','<h1 itemprop="name">', $str);

$str = str_replace('<h2>{$product->name|escape:\'htmlall\':\'UTF-8\'}</h2>','<h2 itemprop="name">{$product->name|escape:\'htmlall\':\'UTF-8\'}</h2>', $str);

 

 

$str = str_replace('id="short_description_content"','id="short_description_content" itemprop="description"', $str);

$str = str_replace('id="short_description_block"','id="short_description_block" itemprop="description"', $str);

 

$str = str_replace('class="editable"','class="editable" itemprop="sku"', $str);

$str = str_replace('id="availability_value"','id="availability_value" itemprop="availability"', $str);

$str = str_replace('id="our_price_display"','id="our_price_display" itemprop="price"', $str);

$str = str_replace('id="buy_block"','id="buy_block" itemprop="offers" itemscope itemtype="http://schema.org/Offer"' $str);

fclose($fh);

@chmod(_PS_THEME_DIR_."product.tpl", 0644 ); 

$x42 = fopen (_PS_THEME_DIR_.'product.tpl', "w");

    fwrite ($x42,$str);

} 

else {

die ("Error opening file in ".__FILE__." on line ".__LINE.".");

}

return true;

 

}

public function uninstall()

{

if (parent::uninstall() == false)

return false;

chmod("../themes/"._THEME_NAME_."/product.tpl", 0777 ); 

$str = "";

 

if($fh = fopen('../themes/'._THEME_NAME_.'/product.tpl', 'r')){

while(!feof($fh)){

$str .= fgets ($fh);

}

$str = str_replace('<article itemscope itemtype="http://schema.org/Product"><div id="primary_block" class="clearfix">','<div id="primary_block" class="clearfix">', $str);

$str = str_replace('id="bigpic" itemprop="image"','id="bigpic"', $str);

$str = str_replace('<h1 itemprop="name">','<h1>', $str);

$str = str_replace('id="short_description_content" itemprop="description"','id="short_description_content"', $str);

$str = str_replace('id="short_description_block" itemprop="description"','id="short_description_block"', $str);

 

$str = str_replace('class="editable" itemprop="sku"','class="editable"', $str);

$str = str_replace('id="availability_value" itemprop="availability"','id="availability_value"', $str);

$str = str_replace('id="our_price_display" itemprop="price"','id="our_price_display"', $str);

$str = str_replace('id="buy_block" itemprop="offers" itemscope itemtype="http://schema.org/Offer",id="buy_block"' $str);

fclose($fh);

 

 

 

@chmod("../themes/"._THEME_NAME_."/product.tpl", 0644 ); 

$x42 = fopen (_PS_THEME_DIR_.'product.tpl', "w");

    fwrite ($x42,$str);

} 

else {

die ("Error opening file in ".__FILE__." on line ".__LINE.".");

}

return true;

 

}

 

public function postProcess()

{

global $currentIndex;

 

$errors = false;

 

if ($errors)

echo $this->displayError($errors);

}

 

  

  

 

 

 

public function displayForm()

{

 

  global $cookie;

  

   

 

  $defaultLanguage = intval(Configuration::get('PS_LANG_DEFAULT'));

$languages = Language::getLanguages();

$iso = Language::getIsoById($defaultLanguage);

$divLangName = 'link_label';

/*print _PS_THEME_DIR_."/contact-form.tpl";*/

    $this->_html .= '

 

    

      <form action="'.$_SERVER['REQUEST_URI'].'" method="post" id="form">

 

<fieldset><legend><img src="'.$this->_path.'logo.gif" alt="" title="" />'.$this->l('Settings').'</legend>

<p>'.$this->l('Test your product page here: http://www.google.com/webmasters/tools/richsnippets').'</p>

 

<input type="text" size="100" name="nbr" value="'.Tools::getValue('nbr', Configuration::get('GOOGLESNIPPET_NBR')).'" />

<p>'.$this->l('Put your google plus profile like : https://plus.google.com/118067945609961636215/posts').'</p>

<center><input type="submit" name="submitGoogleSnippet" value="'.$this->l('Save').'" class="button" /></center><br/>

 

  <center><a href="../modules/googlesnippet/moduleinstall.pdf">README</a></center><br/>

<center><a href="../modules/googlesnippet/termsandconditions.pdf">TERMS</a></center><br/>

  </form>

    </fieldset>

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">

<fieldset><legend><img src="'.$this->_path.'logo.gif" alt="" title="" />'.$this->l('Contribute').'</legend>

<p class="clear">'.$this->l('You can contribute with a donation if our free modules and themes are usefull for you. Clic on the link and support us!').'</p>

<p class="clear">'.$this->l('For more modules & themes visit: www.catalogo-onlinersi.com.ar').'</p>

<input type="hidden" name="cmd" value="_s-xclick">

<input type="hidden" name="hosted_button_id" value="HMBZNQAHN9UMJ">

<input type="image" src="https://www.paypalobjects.com/WEBSCR-640-20110401-1/en_US/i/btn/btn_donateCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">

<img alt="" border="0" src="https://www.paypalobjects.com/WEBSCR-640-20110401-1/en_US/i/scr/pixel.gif" width="1" height="1">

</fieldset>

</form>';

  

 

  

  

 

 

 return $this->_html;

}

 

public function getContent()

{

 

$this->postProcess();

global $cookie,$currentIndex;

 

if (Tools::isSubmit('submitGoogleSnippet'))

{

$nbr = Tools::getValue('nbr');

$text = Tools::getValue('text');

Configuration::updateValue('GOOGLESNIPPET_NBR', $nbr);

Configuration::updateValue('GOOGLESNIPPET_TEXT', $text);

 

$this->_html .= @$errors == '' ? $this->displayConfirmation('Settings updated successfully') : @$errors;

 

 

}

 

return $this->displayForm();

 

}

 

function hookExtraLeft($params)

{

 

return $this->display(__FILE__, 'googlesnippet-footer.tpl');

}

public function getProductscath($id_product)

{

$result = Db::getInstance()->getRow('

 

SELECT COUNT(pc.`grade`) AS totalCount

 

FROM '._DB_PREFIX_.'product_comment pc 

WHERE pc.id_product = '.$id_product.'');

 

return $result['totalCount'];

 

 

}

public function getProductscathsum($id_product)

{

$result = Db::getInstance()->getRow('

 

SELECT SUM(pc.`grade`) AS totalCount

 

FROM '._DB_PREFIX_.'product_comment pc 

WHERE pc.id_product = '.$id_product.'');

 

return $result['totalCount'];

 

 

}

public function getPages($objidvideo)

{

 

 

 

$result =  Db::getInstance()->ExecuteS('

SELECT pt.`id_page_type`,pt.`name`,p.`id_page_type`,p.`id_page`,p.`id_object`  

FROM `'._DB_PREFIX_.'page` p

LEFT JOIN `'._DB_PREFIX_.'page_type` pt ON p.`id_page_type` = pt.`id_page_type`

WHERE p.`id_page` = '.$objidvideo.' LIMIT 1');

 

 

 

 

 

return ($result);

}

function hookHeader($params)

{

 

global $smarty, $psversion, $res;

 

$objidvideo=Page::getCurrentId();

$objres = $this->getPages($objidvideo);

foreach ($objres as $obre)

{

 

$idnamev = $obre['name'];

 

}

$plusname = Configuration::get('GOOGLESNIPPET_NBR');

if($idnamev == "product" || $idnamev == "product.php"){

$id_product = intval(Tools::getValue('id_product'));

$prices = Product::getPriceStatic($id_product);

$res = GoogleSnippet::getProductscath($id_product);

@$res2 = round(GoogleSnippet::getProductscathsum($id_product)/$res,0);

}

$psversion = _PS_VERSION_;

$smarty->assign(array( 'psversion' => $psversion));

$smarty->assign(array( 'res' => $res));

$smarty->assign(array( 'res2' => $res2));

$smarty->assign(array( 'plusname' => $plusname));

$smarty->assign(array( 'prices' => $prices));

 

if(_PS_VERSION_ > "1.5.0.0")

{

//return $this->display(__FILE__, 'googlesnippet-header.tpl');

}

if(_PS_VERSION_ < "1.5.0.0" && _PS_VERSION_ > "1.4.0.0")

{

// return $this->display(__FILE__, 'googlesnippet-header2.tpl');

 

}

if(_PS_VERSION_ < "1.4.0.0")

{

// return $this->display(__FILE__, 'googlesnippet-header3.tpl');

 

}

}

 

 

 

 

 

}

?>

[Larry Baldwin]

Also i got a reply from hosting that is trying to help me find the problem : 

 

They are saying that i have mod_expires in htacces ,and maybe that is the problem. They are not prestashop experts , they just trying to help. The directive they are refering to : 

 

 

<IfModule mod_expires.c>

 ExpiresActive On

 ExpiresByType image/gif "access plus 1 month"

 ExpiresByType image/jpeg "access plus 1 month"

 ExpiresByType image/png "access plus 1 month"

 ExpiresByType text/css "access plus 1 week"

 ExpiresByType text/javascript "access plus 1 week"

 ExpiresByType application/javascript "access plus 1 week"

 ExpiresByType application/x-javascript "access plus 1 week"

 ExpiresByType image/x-icon "access plus 1 year"

</IfModule>

[Mohammad Nazrul]

Hi Larry Baldwin

I have found one serous error for now (may be more errors)

@ line 62 : $str = str_replace('id="buy_block"','id="buy_block" itemprop="offers" itemscope itemtype="http://schema.org/Offer"' $str);

please replace with $str = str_replace('id="buy_block"','id="buy_block" itemprop="offers" itemscope itemtype="http://schema.org/Offer"',$str);

 

------------------

I am confused about the url

@line 40 : Configuration::updateValue('GOOGLESNIPPET_NBR', 'https://plus.google....961636215/posts')

please make "https://plus.google....961636215/posts" is correct. FYI there is no .com or others.

 

Let me know the problem is not solved yet.

[Larry Baldwin]

Dev mode on :

 

Notice: Undefined variable: res2 in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 265

Notice: Undefined variable: prices in /home/xsusors/public_html/modules/googlesnippet/googlesnippet.php on line 267

 

 

Made the changes u mentioned above and with DEV MOD on that was what i was getting.

[Mohammad Nazrul]

0.) Uninstall the module.

1.) Disable Cache

2.) Check Force compilation [AP -> Performence]

3.) Goto template directory & check product.tpl [it may be empty]; replace original one with write permission.

4.) Install module

-----------------------------------

Make sure you submit a valid Google+ profile url

 

Let me know, I will fix

Edited November 4, 2013 by Mohammad Nazrul (see edit history)

[Larry Baldwin]

I have made a backup of product.tpl

I have deactivated and uninstalled the module. Cleared cache/smarty , and force compiled. 

All working at first sight on Front Office.

On Back office , works only with CTRL+F5.

 

Dev mode on , only on product page appears this : 

 

Warning: Function getCurrent() is deprecated in /home/xsusors/public_html/modules/piwik/piwik.php on line 281
in /home/xsusors/public_html/classes/Tools.php on line 1961

 

Product TPL is not empty - Checked.

 

 

Goto template directory & check product.tpl [it may be empty]; replace original one with write permission.

 

I don`t understand this, sorry  

I need to upload original theme product.tpl over the existing one ? 

[Mohammad Nazrul]

I don`t understand this, sorry

I need to upload original theme product.tpl over the existing one ?

 

Ya, you can try with original one.

 

Then will do more fix if required

[Larry Baldwin]

Done that. No change.

[Larry Baldwin]

What is wierd , is that even on Back Office is the same issue. New informations appear  only after CTRL+F5

[Mohammad Nazrul]

 

Warning: Function getCurrent() is deprecated in /home/xsusors/public_html/modules/piwik/piwik.php on line 281

in /home/xsusors/public_html/classes/Tools.php on line 1961

 

Try to disable piwik module or DEV mode off.

 

Let me know

[Larry Baldwin]

Same issues on backoffice. 

 

I disabled Piwik.

I went to backoffice and updated status for an order from Preparation in progres to Shipped.

Page loaded but nothing changed. I have hit CTRL+F5 and new status appeared.

[Larry Baldwin]

Just a mention : i have the exact theme&modules on localhost and working flawless.   

                          i have installed the exact theme&modules on another domain on my server and it is working.

[Mohammad Nazrul]

Can you please let me your shop url ?

[El Patron]

were you able to contact your hosting company and ask if 'varnish' cache was active?

[Larry Baldwin]

The shop url is my signature : http://fancumparaturi.ro

@El Patron - the hosting told me that varnish is not installed on my server. I mentioned this in the previous page.

[Mohammad Nazrul]

Larry Baldwin

 

From here I can add to cart from your provided link. Try to clear your browser's cache, all cookies & all data.

[Larry Baldwin]

I cleared cache/cookies , tried with 3 different browsers to change order status from Preparation in progress to canceled. Status changed but appeared only after i hit CTRL+F5.

On front office i have logged in , all good , clicked disconnect and nothing hapened even if the page has reloaded. Clicked again that awesome CTRL+F5 , appeared as logged out.

[Larry Baldwin]

I was going to say Buump , but i am not saying cause it`s agains rules. So , anyone , can please help me with this smarty issue ? Anyone ? 

[gemus]

Hi!

Do you have a wordpress installation with W3 Total Cache plugin in the root of the domain?

 

I have the same problem, I have a website with Wordpress and W3 Total Cache in the root domain, and Prestashop installed in a subfolder, and if I disable the W3 Total Cache, Prestashop login/logout works fine.

[Larry Baldwin]

I have a blog installed on a subdomain. Just mentioning that problems appeared only i have installed new theme. Maybe it is related ? On subdomain ( on blog ) , i have installed for cache ( wordpress ) , this module : Quick Cache.

[Larry Baldwin]

So , still no resolution over here. Please , someone ?

[sagenterprises]

Same problem with me. Did you got any solution to this.