jaidam Posted October 31, 2013 Share Posted October 31, 2013 Hello, I can't add a carrier to my store, when I click on "add new" the next page loads blank, what can i do? Thanks. Link to comment Share on other sites More sharing options...
jaidam Posted October 31, 2013 Author Share Posted October 31, 2013 and now I have this message: Fatal error: Class 'AdminCarrierWizardController' not found in /home/jaidam5/public_html/classes/controller/Controller.php on line 128 please help :-( Link to comment Share on other sites More sharing options...
NemoPS Posted November 1, 2013 Share Posted November 1, 2013 DId you install Prestashop using an automatic installer? If so, try grabbing a fresh package from prestashop.com (download area). THen, upload the whole controllers folder via ftp, overwriting all files Link to comment Share on other sites More sharing options...
sagaryadav Posted November 8, 2013 Share Posted November 8, 2013 I am getting the same problem. It gives a blank page when I click add new or edit button. I replaced the controller folder as well as all the files in it with downloaded version of prestashop 1.5.6 controller folder but the problem remains the same. Is it a bug in prestashop 1.5.6 ? Link to comment Share on other sites More sharing options...
vekia Posted November 8, 2013 Share Posted November 8, 2013 if you've got blank page it mean that you've got some parse errors (i suppose) have you tried to turn on error reporting? Link to comment Share on other sites More sharing options...
sagaryadav Posted November 8, 2013 Share Posted November 8, 2013 if you've got blank page it mean that you've got some parse errors (i suppose) have you tried to turn on error reporting? No sir - can you please guide me from where can I turn the Error reporting on? Link to comment Share on other sites More sharing options...
vekia Posted November 8, 2013 Share Posted November 8, 2013 open config/defines.inc.php then find this line define('_PS_MODE_DEV_', false); change to look like this: define('_PS_MODE_DEV_', true); Link to comment Share on other sites More sharing options...
sagaryadav Posted November 8, 2013 Share Posted November 8, 2013 (edited) open config/defines.inc.php then find this line define('_PS_MODE_DEV_', false); change to look like this: define('_PS_MODE_DEV_', true); It was false - I made it true. Now it gives an error named: Fatal error: Class 'AdminCarrierWizardController' not found in /home/dailyd11/public_html/classes/controller/Controller.php on line 128 Can you please help me solve this issue. My website is up and running and this is giving me very hard time. Edited November 8, 2013 by sagaryadav (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted November 9, 2013 Share Posted November 9, 2013 can you check this directory: /controllers/admin/ does the AdminCarrierWizardController.php file exist there? Link to comment Share on other sites More sharing options...
jaidam Posted November 9, 2013 Author Share Posted November 9, 2013 Hey sorry for the late reply, I solved the problem by updating with the last version of prestashop, using 1-click upgrade module. best. Link to comment Share on other sites More sharing options...
sagaryadav Posted November 9, 2013 Share Posted November 9, 2013 can you check this directory: /controllers/admin/ does the AdminCarrierWizardController.php file exist there? Hello sir, public_html/controllers/admin/AdminCarrierWizardController.php Yes this file exists. Link to comment Share on other sites More sharing options...
vekia Posted November 9, 2013 Share Posted November 9, 2013 strange :/ can you please answer also for Nemos' question from above? here it is DId you install Prestashop using an automatic installer? If so, try grabbing a fresh package from prestashop.com (download area). THen, upload the whole controllers folder via ftp, overwriting all files Link to comment Share on other sites More sharing options...
sagaryadav Posted November 11, 2013 Share Posted November 11, 2013 strange :/ can you please answer also for Nemos' question from above? here it is Yes sir, My themeinstaller had installed prestashop for me. But as it happens - I have already overwritten the controllers folder with ftp with the one that came in prestashop package. That has failed to solve the problem. If you may want - I can give you access to the backend as well as ftp. Kindly see if this problem is an actual bug in prestashop. Link to comment Share on other sites More sharing options...
sagaryadav Posted November 11, 2013 Share Posted November 11, 2013 The problem is solved now. Here is how the theme installing company that solved the problem described the solution: "Hi, It is miss two file at controllers\admin\I upload it to your hosting, and now site is working good again. Best regards." I wonder why did these files not add up when I copied the controllers folder from prestashop 1.5.6.0 to the controllers folder myself in ftp (I used filezilla for this.). I admire a lot the amount of time and attention given to this problem, especially by Vekia. Thanks. Link to comment Share on other sites More sharing options...
vekia Posted November 11, 2013 Share Posted November 11, 2013 thank you so much for information that problem is fixed and of course how you (your support) fixed it. may i know where you've got hosting? seems like they have awesome support! Link to comment Share on other sites More sharing options...
sagaryadav Posted November 11, 2013 Share Posted November 11, 2013 thank you so much for information that problem is fixed and of course how you (your support) fixed it. may i know where you've got hosting? seems like they have awesome support! It is webhostinghub.com and the guy who usually helps out is Adam b. But certainly, I think you are also extremely helpful person. I am blessed. Link to comment Share on other sites More sharing options...
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