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Prestashop sending mail before payment


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Hello Guys,

 

I have one issue on my current site. When customer is trying to place order at that time its sending mails automatically even if I will not make payment. I mean its sending something like "order placed but payment pending" but I don't wants to send mail until anyone will make payment. So please tell me how can I do this?

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  • 1 month later...

Hi Everyone,

 

The same problem is being caused at my portal at "www.acmahabazaar.com"

 

#1-  The order confirmation mail is being sent before the payment is successfully made? Strangely there are two mail which are shooted to customer while making ordering one is about payu india gateway and another is about order via bankwire( even the bakwire module is disabled in the backend..

 

#2- Also the order confirmation /cancellation pages have templates out of order see screenshot..

 

Please advice ...

 

Thanks all!

post-605016-0-93313600-1386414001_thumb.png

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