aaronjpitts Posted October 29, 2013 Share Posted October 29, 2013 Hi guys, The small product images in the back-office orders page is not showing the product image. Please see the screenshot, the image file does not exist. What could be causing this? Thanks Link to comment Share on other sites More sharing options...
aaronjpitts Posted November 6, 2013 Author Share Posted November 6, 2013 I've changed the chmod to 777 for the img and tmp folder but still have the same problem. How can I fix this? Thanks Link to comment Share on other sites More sharing options...
vekia Posted November 6, 2013 Share Posted November 6, 2013 when you right click on this image > show image URL what kind of url you see? can you paste it here please? Link to comment Share on other sites More sharing options...
aaronjpitts Posted November 6, 2013 Author Share Posted November 6, 2013 Here is one of the URLs: http://petiteannee.ch/img/tmp/product_mini_8_52.jpg?time=1383743471 As you can see the image doesn't exist. Link to comment Share on other sites More sharing options...
vekia Posted November 6, 2013 Share Posted November 6, 2013 other images exists, or problem is the same for all of products that you've got in the store? Link to comment Share on other sites More sharing options...
aaronjpitts Posted November 6, 2013 Author Share Posted November 6, 2013 It's only for the product images on the product orders page (like the screenshot in my first post). All other images are fine, I did recently switch the site to a new host. Do you think regenerating the thumbnails might fix it? Link to comment Share on other sites More sharing options...
sgtbash Posted November 6, 2013 Share Posted November 6, 2013 I'm having exactly the same issue on a brand new install... tried chmod'ing the files and folders, img/tmp doesn't even exist in my install so not sure why it is trying to look for it. I've also tried reverting to legacy image system (which then just shows nothing, not even a broken image) and then back to new system and that doesn't fix it. I've regenerated the image files time and time again - with no luck either. I'm on Ps 1.5.4.1 at the moment until I can confirm the theme that is required is 1.5.6 compatible. Link to comment Share on other sites More sharing options...
aaronjpitts Posted November 8, 2013 Author Share Posted November 8, 2013 (edited) Ok so I just tried regenerating all my thumbnails, it just seems to have a problem with the p folder in images, as all over image types get regenerated fine. I have to re-upload my p image again manually to restore all the thumbnails. The p folder has the exact same settings as everything else so I don't see what the problem is? I get the following errors for each product image: Original image is corrupt (/home/aaronpit/www/petiteannee.ch/img/p/2/7/27.jpg) or bad permission on folder The original image is not corrupt and does exist so it still must be a permissions error. What could it be? This is getting quite frustrating. I still have my original problem of the mini product images in the orders page not showing. This is very annoying for my client because it's from those images he can usually see exactly what the order is. Thanks Edited November 8, 2013 by aaronjpitts (see edit history) Link to comment Share on other sites More sharing options...
aaronjpitts Posted November 14, 2013 Author Share Posted November 14, 2013 Still no help, please? Link to comment Share on other sites More sharing options...
aaronjpitts Posted December 3, 2013 Author Share Posted December 3, 2013 Still no help? This is becoming a real issue for my client. Thanks Link to comment Share on other sites More sharing options...
aaronjpitts Posted January 6, 2014 Author Share Posted January 6, 2014 (edited) still no help? Edited January 6, 2014 by aaronjpitts (see edit history) Link to comment Share on other sites More sharing options...
Administratоr Posted March 23, 2014 Share Posted March 23, 2014 still no help? Sad, no reaction... I'm having the same issue. Upgraded to 1.6, regenerated but got this error. Doesn't seem to be a permissions error (changed to 777 to test) and image is browsable and shows just fine. Any ideas? Link to comment Share on other sites More sharing options...
zone88ltd Posted June 27, 2014 Share Posted June 27, 2014 Hello guys, I am having another problem actually the mini images in the back office is not the same than the product image. I did a csv upload around 150 products, luckily this problem is only for some products. Any idea, kindly let me know. Thanks Jevin Link to comment Share on other sites More sharing options...
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