markjl Posted October 29, 2013 Share Posted October 29, 2013 Hello For some reason the address on the order confirmation is the old store address and not the updated one. Any clues? Thanks Link to comment Share on other sites More sharing options...
markjl Posted November 3, 2013 Author Share Posted November 3, 2013 Hello Any clues as to where else I can change the address in order confirmation? Thanks Link to comment Share on other sites More sharing options...
vekia Posted November 4, 2013 Share Posted November 4, 2013 on the order confirmation order confirmation page? mail? maybe some payment confirmation page? please shed some light on this Link to comment Share on other sites More sharing options...
markjl Posted November 29, 2013 Author Share Posted November 29, 2013 order confirmation page? mail? maybe some payment confirmation page? please shed some light on this Hello Perhaps this screenprint will help which shows the page of instructions given to the customer on where to send their payment The address outlined in red is wrong, its our old address Link to comment Share on other sites More sharing options...
vekia Posted December 1, 2013 Share Posted December 1, 2013 this is bankwire module? sorry but i don't understand language well and can't translate it due to the fact that it is an image Link to comment Share on other sites More sharing options...
markjl Posted December 3, 2013 Author Share Posted December 3, 2013 this is bankwire module? sorry but i don't understand language well and can't translate it due to the fact that it is an image Here is the English version .... the address is wrong ... its the old one Where do I change it? The store address is up-to-date and different ... Thanks -------------------------------------------- Your order on MJL Video is complete. Your check must include: - Payment ammount. 3,00 € - Payable to the order of MJL Video - Mail to 21 Rue Renoir, 56400, Pluneret - Do not forget to include your order reference MZZQOHDWR. An email has been sent to you with this information. Your order will be sent as soon as we receive your payment. If you have questions, comments or concerns, please contact our customer service department.. Link to comment Share on other sites More sharing options...
vekia Posted December 4, 2013 Share Posted December 4, 2013 shop address you can change in store contacts (under preferences tab in back office) you've got there new shop address? what payment method you used? Link to comment Share on other sites More sharing options...
markjl Posted December 4, 2013 Author Share Posted December 4, 2013 Hello Store contact address IS up to date. Using method check ... Link to comment Share on other sites More sharing options...
vekia Posted December 4, 2013 Share Posted December 4, 2013 cheque payment has got also configuration page where you can define Address field, it is filled properly? Link to comment Share on other sites More sharing options...
markjl Posted December 4, 2013 Author Share Posted December 4, 2013 Ha !! That was it ... thank you Link to comment Share on other sites More sharing options...
vekia Posted December 4, 2013 Share Posted December 4, 2013 you're welcome glad to hear that i could help you i marked this topic as [solved] with regards, Milos Link to comment Share on other sites More sharing options...
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