[SOLVED] Webshop went blank after upgrade 1.5.6

[Optimus_Sam]

Verwarmingsshop.be

 

Do you guys experience the same white page?

 

Please help

 

 

[Optimus_Sam]

Oh no... now i can't even get into my BO anymore. It just keeps loading...

[Optimus_Sam]

Seems like its an Error 500. This site explains it very well:

http://www.prestashop.com/blog/en/the-500-internal-server-error-explained-solved/

 

However, i can't login to my cpanel of my host.

[Optimus_Sam]

Ok, i'll give you guys an update. So i got into my host's cpanel. And enabled the error reporting. This is what i get:

 

Warning: require_once(/home/admin/domains/verwarmingsshop.be/public_html/override/classes/../../modules/cloudcache/cloudcache.php): failed to open stream: No such file or directory in /home/admin/domains/verwarmingsshop.be/public_html/override/classes/Tools.php on line 175 Fatal error: require_once(): Failed opening required '/home/admin/domains/verwarmingsshop.be/public_html/override/classes/../../modules/cloudcache/cloudcache.php' (include_path='.:/usr/local/lib/php') in /home/admin/domains/verwarmingsshop.be/public_html/override/classes/Tools.php on line 175

[vekia]

for what purposes you use these overrides?

[Optimus_Sam]

Hi Vekia, i don't even know what overrides are. My site is still giving a blank page . Tried a rollback, but gave me an error aswell...

[Optimus_Sam]

Now i have this:

 

 require_once(/home/admin/domains/verwarmingsshop.be/public_html/override/classes/controller/../../../modules/cloudcache/cloudcache.php) [function.require-once]: failed to open stream: No such file or directory (/home/admin/domains/verwarmingsshop.be/public_html/override/classes/controller/FrontController.php, line 78)

 

:-)

[Optimus_Sam]

Solved!

 

re-installed CloudCache module

[vekia]

thank you for information where the problem was and how you solved it.

im going to mark your topic as [solved]

 

with regards,

Milos

[meserlian]

Hi having similar problem

http://www.cyoffers.com/index.php

 

Have debug enabled, recently updated, but I do not remember ever installing cloudcache, and it is not actually in the list of modules that I have :/ 

 

Any help would be great. 

 

-Garen

 

Edit:

 

This is the error message that appears:

Warning: file_put_contents(): Exclusive locks are not supported for this stream in /var/sites/c/cyoffers.com/public_html/classes/Autoload.php on line 141

Warning: require_once(/var/sites/c/cyoffers.com/public_html/override/classes/../../modules/cloudcache/cloudcache.php): failed to open stream: No such file or directory in/var/sites/c/cyoffers.com/public_html/override/classes/Tools.php on line 175

Fatal error: require_once(): Failed opening required '/var/sites/c/cyoffers.com/public_html/override/classes/../../modules/cloudcache/cloudcache.php' (include_path='.:/usr/local/lib/php') in/var/sites/c/cyoffers.com/public_html/override/classes/Tools.php on line 175

Edited October 31, 2013 by meserlian (see edit history)

[adept+]

Thank You, its solved my problem too

 

Solved!

 

re-installed CloudCache module

[kasebi]

Thank You, its solved my problem too

 

Where is this module? cloudcache ?

I have the same issue after upgrading.

The worse thing is that the rollback does not have the backups either.

[SahinSOLMAZ]

Workaround; Override deactive.

see