Mama Online Store Posted October 25, 2013 Share Posted October 25, 2013 How come I cannot log into my Administration website? I have been trying all my computers, I am unable to log in but I am only able to log in through my handphone. Please help... urgent... www.mamaonlinestore.com/shop1/admin123 Link to comment Share on other sites More sharing options...
vekia Posted October 25, 2013 Share Posted October 25, 2013 hello 1) please clear cache in your browser 2) try with different browser what you see when you trying to log in? some error message, or page just reloads? Link to comment Share on other sites More sharing options...
Mama Online Store Posted October 25, 2013 Author Share Posted October 25, 2013 Hi, I have cleared everything and try different browser. Weird is I think my IP is banned. Because if I log in using my internet modem, I key in my user id and password, it keeps on showing me the same log in page. But if I log in using my other modem and Handphone, I am able to log in. Please help Link to comment Share on other sites More sharing options...
vekia Posted October 25, 2013 Share Posted October 25, 2013 the other thing: maybe your hoster use some caching system? i've noticed several times that problems like this one are sometimes related to hoster caching features Link to comment Share on other sites More sharing options...
Mama Online Store Posted October 25, 2013 Author Share Posted October 25, 2013 What is that? How to check? Because I am doing myself and I am not a developer and I know nothing about coding Link to comment Share on other sites More sharing options...
vekia Posted October 25, 2013 Share Posted October 25, 2013 hello it's not related to programming and prestashop. it's related to host settings, can you ask your hoster about that? this is the only way to know something more about this Link to comment Share on other sites More sharing options...
Mama Online Store Posted October 26, 2013 Author Share Posted October 26, 2013 How come now your admin website is lost? www.mamaonlinestore.com/shop1/admin123 Link to comment Share on other sites More sharing options...
vekia Posted October 26, 2013 Share Posted October 26, 2013 take a look what i see: Link to comment Share on other sites More sharing options...
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