Help with order confirmation

[Guest]

Hello guys,

 

If have been searching the web for so long now, to find help with the order confirmation mail!

 

I know how to edit the email, and i've tried to delete the two order_conf templates. Nothing seems to help. I want prestashop to NOT send the order confirmation email upon an order. I have a separate program for that.

 

PLEASE help me!

 

Best regards

 

Mathias from Denmark 

[safa]

hi;

open this file classes/PaymentModule.php

and find and delete this code.

                        if (Validate::isEmail($this->context->customer->email))
                            Mail::Send(
                                (int)$order->id_lang,
                                'order_conf',
                                Mail::l('Order confirmation', (int)$order->id_lang),
                                $data,
                                $this->context->customer->email,
                                $this->context->customer->firstname.' '.$this->context->customer->lastname,
                                null,
                                null,
                                $file_attachement,
                                null, _PS_MAIL_DIR_, false, (int)$order->id_shop
                            );

i didn't tested , but will be works.

[Guest]

hi;

open this file classes/PaymentModule.php

and find and delete this code.

                        if (Validate::isEmail($this->context->customer->email))

                            Mail::Send(

                                (int)$order->id_lang,

                                'order_conf',

                                Mail::l('Order confirmation', (int)$order->id_lang),

                                $data,

                                $this->context->customer->email,

                                $this->context->customer->firstname.' '.$this->context->customer->lastname,

                                null,

                                null,

                                $file_attachement,

                                null, _PS_MAIL_DIR_, false, (int)$order->id_shop

                            );

i didn't tested , but will be works.

Hello,

 

Than you for your response.

 

I've tried it not, but it did no work. Do you have anything else i can do?

[Alex Simonchik BelVG]

Hi,

 

solution from @safa should works, maybe you have override for this file, please check

 

Regards

[Guest]

Hi,

 

solution from @safa should works, maybe you have override for this file, please check

 

Regards

Hello

 

I have two files, yes. Altho i've done what @safa said in both files. I've attached a photo for you to see that i've deleted it. You will see that in the document i am searching for "confirmation" which is a part of the code, and there is no result. Because i've deleted it.

 

http://gupl.dk/703083/

[vekia]

and what about mailalerts module? just disable it

[Guest]

and what about mailalerts module? just disable it

Hello,

 

It already is... This is really killing me...

 

Thank you for your reply anyways.

[vekia]

let's clarify:

 

you want to disable mail for you as merchant and shop owner

or maybe you want to disable mail to customers?

[Alex Simonchik BelVG]

I agree with vikea, can you explain us what messages exactly do you want to disable?

[Guest]

let's clarify:

 

you want to disable mail for you as merchant and shop owner

or maybe you want to disable mail to customers?

Thank you for your time.

 

I want to disable it for my customers, not for myself.

[vekia]

now it's clear

 

well, in this case everything depends on "payment" modules that you use. some of them have got own "statuses"  defined with e-mail notifications.

 

you can disable e-mails for all "default" payment statuses (and for non-default too) under orders > statuses tab in your back office.

[safa]

hi;

i tested my solution on this shop

http://www.prestasource.info/demo/index.php

and works perfecty not coming order confirmation mail.

Payment accepted ,Preparation in progress‏ .. emails coming but order confirmation mail not coming.

 

 

‏

[Guest]

hi;

i tested my solution on this shop

http://www.prestasource.info/demo/index.php

and works perfecty not coming order confirmation mail.

Payment accepted ,Preparation in progress‏ .. emails coming but order confirmation mail not coming.

 

 

‏

 

Hello

 

I've attached a photo for you to see that i've deleted it. You will see that in the document i am searching for "confirmation" which is a part of the code, and there is no result. Because i've deleted it.

 

http://gupl.dk/703083/

[Guest]

now it's clear

 

well, in this case everything depends on "payment" modules that you use. some of them have got own "statuses"  defined with e-mail notifications.

 

you can disable e-mails for all "default" payment statuses (and for non-default too) under orders > statuses tab in your back office.

Hello,

 

I've now disabled alle the statusses, and it doesnt help... The order confirmation is not a part of the statusses. 

 

Here is a screenshot of it.

http://gupl.dk/703093/

 

And even tho i've disabled all statusses, it still sends me the mails with "awaiting bank wire" etc... i really dont get this....

Edited October 22, 2013 by Guest (see edit history)

[safa]

hi;

send me your ftp details via PM,

i want to look your paymentmodule.php

[Guest]

hi;

send me your ftp details via PM,

i want to look your paymentmodule.php

Done

[addon.vivek]

Hi all,

Same problem here , Order Confirmation mail is not receiving on my store . I have done the all steps of above  but not getting success.  Please help me.

[vekia]

hello,

customer receives this email? 

 

problem is related only to admin mail?

[addon.vivek]

Hello sir,

Customer is not receiving the order confirmation mail..

Only problem in OrderConfirmation mail. When user buy the product...

 

Please help me..........

Edited January 29, 2014 by addon.vivek (see edit history)