Geekdeck Posted October 18, 2013 Share Posted October 18, 2013 Hi all, I have been recently having issues with image uploads. when I initially entered products I had no issues. I think it may only be since updating to 1.5 however I have sometimes been able to add images even after the update. There seems to be a couple of issues and not sure if related. 1. quite often I click on the "upload an image" button the popup wont open allowing the image up loader. Initially when I had the issues it was with IE so I used firefox instead and it worked. However I have also had the issues with firefox. It is quite frequent. sometimes the browser seems to freeze when it happens but not always. 2. when I get the up loader window open, I hove now had issues uploading the image. it just sits there and wont upload. when I try to exit that page it says that the page is uploading the image and do I really want to exit. If I leave it, it wont upload. if I leave it just places a ? in the image place. Quite often it won't even say its uploading on exit and next time I enter it has the same ? in place of image. I have tried different image formats (jpg, gif, png) and none of them work. The file size is also within noted max. This is really a pain now. If anyone has had the same issue and could help I would really appreciate it. Thanks. Link to comment Share on other sites More sharing options...
Geekdeck Posted October 21, 2013 Author Share Posted October 21, 2013 Any help appreciated Link to comment Share on other sites More sharing options...
theseedguy Posted November 23, 2013 Share Posted November 23, 2013 Geekdeck... I'm having the exact same problem, yet I see no one has even bothered to answer your post. Frustrating, isn't it? I apologize, did you ever find out what the issue was, and more importantly, how to fix it? I appreciate any help as well. Link to comment Share on other sites More sharing options...
Brighteyes Posted November 25, 2013 Share Posted November 25, 2013 Same here, wasted a day on this... Link to comment Share on other sites More sharing options...
troyanderson Posted January 10, 2014 Share Posted January 10, 2014 I searched the forum and found there are several posts on image uploading issue, mainly for 1.5.0 & 1.5.6 version. I read two of them and both are talking abou the "undefined" error. This one has a feasible image displaying solution, hope it can help you a little. " Try change js/fileuploader.js line 1075 to xhr.setRequestHeader("Content-Type", "application/octet-stream"); xhr.setRequestHeader("processData", false); its work for me." View more at: http://www.prestashop.com/forums/topic/290297-uploading-products-images-issues/ Link to comment Share on other sites More sharing options...
dalich Posted July 23, 2014 Share Posted July 23, 2014 I already had those for my lines in the .js file. Any other suggestions? I have 1.5.6.2 I cannot save a new product and have a pop-up error. Link to comment Share on other sites More sharing options...
WilsonEdwards Posted July 23, 2014 Share Posted July 23, 2014 I have faced these types of problems many times. This problem may arise due to your file size of image (in dimensions and memory used). Otherwise this problem may arise due to some problem in the website. Link to comment Share on other sites More sharing options...
rudeamericanbatco Posted May 10, 2015 Share Posted May 10, 2015 WE are having the same issue trying to upload new product photos and havent resolved it yet. Any other suggestions would be apprectiated Link to comment Share on other sites More sharing options...
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