rightdrive Posted October 16, 2013 Share Posted October 16, 2013 (edited) My host migrated our site to a new server today due to downtime issues. The 3 Prestashop stores we have on our server are working fine, except for 1. It will allow us to log into the back office, but it says access denied on the front page. I have read some other issues like this on this forum, and tried the same solutions, but nothing has worked. It is absolutely frustrating! Any ideas on why, and how we can access our back office again? Screenshot attached. Edited October 16, 2013 by rightdrive (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 16, 2013 Share Posted October 16, 2013 have you got possibiity to manage your database via db manager like phpmyadmin ? if so, please check permissions for your admin account. Link to comment Share on other sites More sharing options...
rightdrive Posted October 16, 2013 Author Share Posted October 16, 2013 Yes, I can get into phpmyadmin. Which table would it be, and what would I be looking for? Thanks for your help. Link to comment Share on other sites More sharing options...
rightdrive Posted October 17, 2013 Author Share Posted October 17, 2013 I check the ps_employee table through phpmyadmin, it shows my account as id_profile to be 1 Is that correct? Link to comment Share on other sites More sharing options...
vekia Posted October 17, 2013 Share Posted October 17, 2013 hello yes id 1 is correct, you're an administrator so everything is fine in this case. problem is somewhere elese Link to comment Share on other sites More sharing options...
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