Porpoise Posted October 14, 2013 Share Posted October 14, 2013 Can anyone please point me to a solution for adding a product to an existing order which has not yet shipped? On PS 1.5.2 On the Orders>>Order page, there is a button to "Add a Product" but when I try to add a product, a pop-up appears saying that "a product cannot be added to an order that has already shipped" - but it hasn't already shipped - it is still "being processed" It is really frustrating, as the only way I can do it at present is to cancel the existing order and get the customer to process a new one! Solution v.much appreciated. Link to comment Share on other sites More sharing options...
JerseyG Posted October 14, 2013 Share Posted October 14, 2013 Hi Steve Not a lot of help out there on this one. This was my post when I was looking for help.. http://www.prestashop.com/forums/topic/266976-solved-amending-orders/?hl=add+product G Link to comment Share on other sites More sharing options...
Porpoise Posted October 14, 2013 Author Share Posted October 14, 2013 Hi G, Yes, I came across your post when I searched and saw that there was no response from anyone, so I posted a new topic. They seem to abandon supporting previous versions once they are onto newer ones but everyone is in a position to just keep upgrading. There does not seem to be any attempt by Prestashop themselves to continue fixing bugs in previous versions. Steve Link to comment Share on other sites More sharing options...
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