Bob Wagstaff Posted October 13, 2013 Share Posted October 13, 2013 (edited) My shop has been running fine for over a year, a few issues over speed, but nothing drastic. Today though I cannot get into either the front or back office, simply get a blank white page. Other sites that I have running on the same server are fine. Any ideas? http://www.framptoncards.com/shop/en/ Edited October 13, 2013 by Bob Wagstaff (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 turn on error reporting, then instead of white blank page you will see error code (i hope so) Link to comment Share on other sites More sharing options...
El Patron Posted October 13, 2013 Share Posted October 13, 2013 My shop has been running fine for over a year, a few issues over speed, but nothing drastic. Today though I cannot get into either the front or back office, simply get a blank white page. Other sites that I have running on the same server are fine. Any ideas? http://www.framptoncards.com/shop/en/ we need to see the underling error, try this http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
Bob Wagstaff Posted October 13, 2013 Author Share Posted October 13, 2013 Okay error reporting turned on ... Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 it looks like you've got some problems with context, may i know what ps version you use? have you changed somethin in the PS core? maybe some overrides of controlellers? Link to comment Share on other sites More sharing options...
Bob Wagstaff Posted October 13, 2013 Author Share Posted October 13, 2013 On 1.5.3.1 No nothing was changed, the website crashed according to Pingdom at 6:40 am this morning (while I was in bed asleep) Link to comment Share on other sites More sharing options...
Bob Wagstaff Posted October 13, 2013 Author Share Posted October 13, 2013 Okay. I did some reading around and as a consequence deleted out my classes/shop.php and Db.php with the consequence that store came back online. Hurrah ... But then it went down again with a new error Any suggestions ... Link to comment Share on other sites More sharing options...
Bob Wagstaff Posted October 13, 2013 Author Share Posted October 13, 2013 Okay, I've deleted another file classes/cache.php and once again the store is back up and running. But for how long? Link to comment Share on other sites More sharing options...
Bob Wagstaff Posted October 13, 2013 Author Share Posted October 13, 2013 ... about 5 minutes and it has gone down again, but with another error. I'm considering deleting out my entire classes and controller directories and reloading them from a fresh download. Does this sound like a sensible approach? Link to comment Share on other sites More sharing options...
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