niloo Posted October 13, 2013 Share Posted October 13, 2013 (edited) Hello presta team I have a host that now there is a "wordpress" site running on it. My host is 500 MG and i have used about 320 MG of it for my site. I want to install prestashop 1.5.4 on this host beside my current website. I created an addon domain on my site ie: now i have two domains; "x.com" and "y.com" each one has its own directory on "domains" folder. I have downloaded presta, unzipped it on my system and uploaded it to "y.com" folder. (my first site files are in x.com folder) when i type y.com in my address bar nothing happen and i just have a gray page. I turned my "firebug" and got this error after refreshing: "NetworkError: 403 Forbidden - http://www.google.com/ads/search/module/ads/1.0/c0c1572ecfc47420b1e568325ad98d36d91d0dbb/n/domains.js"domains.jsReferenceError: google is not defined Previously i had installed older versions of presta as a subdomain site on my x.com domain and it was installed successfully. My host has the essential featuers for installing presta: php version: 5.3.26 mysql: 5.1.68-cll-lve GD Library: bundled (2.1.0 compatible) where is the problem? do i need add some codes to specific file\s? or what? thank you for your responding. Edited October 13, 2013 by niloo (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 if you create simple index.html file with simple "hello world" inside, you see it when you open y.com in your browser? Link to comment Share on other sites More sharing options...
niloo Posted October 13, 2013 Author Share Posted October 13, 2013 if you create simple index.html file with simple "hello world" inside, you see it when you open y.com in your browser? No i dont see anything. Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 so if simple index.html file doesn't work it mean that you've got some problems with domain configuration. try to remove .htaccess file and try again Link to comment Share on other sites More sharing options...
niloo Posted October 13, 2013 Author Share Posted October 13, 2013 so if simple index.html file doesn't work it mean that you've got some problems with domain configuration. try to remove .htaccess file and try again i have removed .htaccess file (in x.com/public_html directory) nothing happens. Link to comment Share on other sites More sharing options...
niloo Posted October 13, 2013 Author Share Posted October 13, 2013 Ok i had emailed to my provider and they solved the problem. i installed presta with no problems. thank you for your guidance. Link to comment Share on other sites More sharing options...
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