simonfguk Posted October 12, 2013 Share Posted October 12, 2013 (edited) prestashop ver 1.5.4.1 when i change the product price and click save it returns with the following can anybody help please Forbidden You do not have permission to access this document. Web Server at eastwaycateringsupplies.com Edited October 12, 2013 by simonfguk (see edit history) Link to comment Share on other sites More sharing options...
simonfguk Posted October 12, 2013 Author Share Posted October 12, 2013 Can anybody help me solve this please Link to comment Share on other sites More sharing options...
vekia Posted October 12, 2013 Share Posted October 12, 2013 well, we have not enough information to solve it. 1) have you checked permissions to files mentioned in message? 2) this appears only when you want to change price? or other things too? 3) what ps version? 4) default theme in back office and front office? 5) friendly urls ? have you tried to turn it off? Link to comment Share on other sites More sharing options...
simonfguk Posted October 12, 2013 Author Share Posted October 12, 2013 (edited) prestashop 1.5.4.1 using the default theme when i want to change the price or change the shipping anything on the products tab when i press save and it comes up with the following Forbidden You do not have permission to access this document. Web Server at eastwaycateringsupplies.com This apears when i want to change price turned friendly urls on and off Could you let me know what files to check there permisions for the product price Thanks for your support Edited October 12, 2013 by simonfguk (see edit history) Link to comment Share on other sites More sharing options...
yusufbudi Posted October 27, 2013 Share Posted October 27, 2013 (edited) same problem here.. Forbidden You don't have permission to access /office/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. 1. the index.php had 644 permission 2. anything on the product tabs 3. v1.5.6 4. both are default themes 5. same effect..both on and off how to solve this? Edited October 27, 2013 by yusufbudi (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted October 27, 2013 Share Posted October 27, 2013 Could you try contacting your host and ask them if they have mod_security turned on. If they do ask them to disable it and see if that helps the issue. Link to comment Share on other sites More sharing options...
yusufbudi Posted October 28, 2013 Share Posted October 28, 2013 Solved...i contact my hosting to lower their mod_sec value....and voilla... Link to comment Share on other sites More sharing options...
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