nihavai Posted October 10, 2013 Share Posted October 10, 2013 (edited) Hi,Some of our clients have problem to create new account.Prestashop show this error: e-mail is too long. Maximum length: 32The problem is clients mails are shorten than 32 symbols.When we make registration for the same client with the same mail we didn't find any problems and we create successfully client acount.In backoffice log file we didn't receive any errors.Any ideas?p.p. At this time we use Prestashop 1.5.3.1 Edited October 10, 2013 by nihavai (see edit history) Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted October 10, 2013 Share Posted October 10, 2013 When we make registration for the same client with the same mail we didn't find any problems and we create successfully client acount. In backoffice log file we didn't receive any errors. If you can't replicate the problem most likely there isn't anything we can do to assist you. It might have just been user error. Post a URL and I'm sure someone will test the registration. Marty Shue Link to comment Share on other sites More sharing options...
nihavai Posted October 10, 2013 Author Share Posted October 10, 2013 This is our registration page.http://ridespot.net/en/authentication?back=my-accountWe try several browsers with different configuration and we can't replicate the problem.We thing this maybe a bug, but we can't find anyone with this kind of problem.If you want you can try to create account. Link to comment Share on other sites More sharing options...
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