Prestashop 1.5 webserver Instalation Smarty Error

[fgrosso]

Hi, I'm new in Prestashop.

I'm trying to install the default Prestashop 1.5 platform in my webserver and when I'm trying to access the portal I get a Smarty Error.

The only change that i've made is that I'm intalling all file structure on the server root (www).

I get the following error.

Does anyone knows what this might be?

Thank you in advance.

Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '\\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www/modules/favoriteproducts/views/templates/hook/favoriteproducts-header.tpl'' in \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\tools\smarty\sysplugins\smarty_internal_templatebase.php:127 Stack trace: #0 \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\classes\module\Module.php(1662): Smarty_Internal_TemplateBase->fetch() #1 \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\modules\favoriteproducts\favoriteproducts.php(105): ModuleCore->display('\\WAGNER\wwwroo...', 'favoriteproduct...') #2 \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\classes\Hook.php(457): FavoriteProducts->hookDisplayHeader(Array) #3 \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\classes\controller\FrontController.php(423): HookCore::exec('displayHeader') #4 \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\controllers\front\IndexController.php(37): FrontControllerCore->initContent() #5 in \\WAGNER\wwwrootamenpt$\b84b3fe1d.hostnd\htdocs\www\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 127

 

[benjamin utterback]

Hi! This is usually a permissions problem. What is your current permission set? Try 755 recursively to all files and let me know how it goes. If not, your server may need 777, at least for controllers, modules, tools, and classes.

[NemoPS]

In addition to what Benjamin said, can you check if this file

 

modules/favoriteproducts/views/templates/hook/favoriteproducts-header.tpl

 

Actually exists?

[fgrosso]

Hi. I tried to change files permitions to 755 and even to 777, but still not working.

@Nemo1 - the file exists.

I'm doing a change 1st. I have a Windows Hosting Service, and I'm changing it to Linux (by advice of my service provider amen.pt).

After this I'll try again.