luxnux Posted October 7, 2013 Share Posted October 7, 2013 (edited) Hi guys, i found some problem after the shop goes live. and i tried harder to find a solved but not found. 1. i use checkout single page. if registration there, it will show a popup message: TECHNICAL ERROR: unable to send login informations Details: Error thrown: [object Object] Text status: error But, the form submitted successfully. and new account will be created. 2. if i login from front page, it will be fine. successfully. But, if choose a menu to continue shopping, my session will be gone. and the login button will show again. 3. this is same with number 2. I'm not login and choose an item, and i click chekout. checkout page will appear and i click continue shopping. and again.. my cart back to empty. At offline mode, in my desktop it works fine, everything ok. Pls take me to solved thread, or what's wrong with the hosting. Edited October 13, 2013 by vekia (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 7, 2013 Share Posted October 7, 2013 can you show error log from your browser console? or just share url to your website, i will inspect it Link to comment Share on other sites More sharing options...
luxnux Posted October 7, 2013 Author Share Posted October 7, 2013 can you show error log from your browser console? or just share url to your website, i will inspect it oh its okay, but i didnt see the error. you can see tokomamanina.com thank u Link to comment Share on other sites More sharing options...
vekia Posted October 7, 2013 Share Posted October 7, 2013 unfortunately i can't open your website, it is loading all the time: you've got very slow hosting or you just changed something? Link to comment Share on other sites More sharing options...
luxnux Posted October 7, 2013 Author Share Posted October 7, 2013 vekia, please try again. no, i don't change anything. Link to comment Share on other sites More sharing options...
luxnux Posted October 7, 2013 Author Share Posted October 7, 2013 i'm trying to fresh restore. Link to comment Share on other sites More sharing options...
luxnux Posted October 7, 2013 Author Share Posted October 7, 2013 (edited) i'm trying to fresh restore. still got same FYI, my PS is 1.5.5 Edited October 7, 2013 by luxnux (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 7, 2013 Share Posted October 7, 2013 still the same, i can't open your website. i don't know where the problem was, i checked also on my mobile (different ISP) and still the same Link to comment Share on other sites More sharing options...
Reflections Design Posted October 7, 2013 Share Posted October 7, 2013 I have the same problem.. The filled shopping cart goes empty if the customer wants to confirm the shopping cart. wants to continue shopping or wants to check out... my website is http://www.azaharafashion.es Tried from different computers and browsers Link to comment Share on other sites More sharing options...
luxnux Posted October 8, 2013 Author Share Posted October 8, 2013 still the same, i can't open your website. i don't know where the problem was, i checked also on my mobile (different ISP) and still the same i think your DNS not resolved yet. you can change your DNS manually, to google's. 8.8.8.8 same with me, i used my ISP's DNS and can not load the page. Link to comment Share on other sites More sharing options...
luxnux Posted October 9, 2013 Author Share Posted October 9, 2013 it's not solved yet. i have no ide, i can't find any clue by googling. i tried many ways. fresh restore. install by softclous. installing on server with zipped. etc on admin Link to comment Share on other sites More sharing options...
luxnux Posted October 12, 2013 Author Share Posted October 12, 2013 Done. After fresh install 1.5.6 the issue was fixed. I don't see the problem . Thanks to all. Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 thank you for confirmation that you solved it. im going to mark this thread as [solved] with regards, Milos Link to comment Share on other sites More sharing options...
kerryzhao Posted October 23, 2013 Share Posted October 23, 2013 Hi guys, i found some problem after the shop goes live. and i tried harder to find a solved but not found. 1. i use checkout single page. if registration there, it will show a popup message: TECHNICAL ERROR: unable to send login informations Details: Error thrown: [object Object] Text status: error But, the form submitted successfully. and new account will be created. 2. if i login from front page, it will be fine. successfully. But, if choose a menu to continue shopping, my session will be gone. and the login button will show again. 3. this is same with number 2. I'm not login and choose an item, and i click chekout. checkout page will appear and i click continue shopping. and again.. my cart back to empty. At offline mode, in my desktop it works fine, everything ok. Pls take me to solved thread, or what's wrong with the hosting. I have the exact same problem!.Can you help me to test? address: 2013.crireport.com Link to comment Share on other sites More sharing options...
vekia Posted October 23, 2013 Share Posted October 23, 2013 hello he solved it after upgrade to latest ps version. what version of ps engine you use? Link to comment Share on other sites More sharing options...
kerryzhao Posted October 24, 2013 Share Posted October 24, 2013 hello he solved it after upgrade to latest ps version. what version of ps engine you use? I am using the latest one, can you help me testing? my address is : http://hwa-viet.com, you can use a test account: [email protected], password:123456. The problem is exactly this post describes... I have no solution yet. Link to comment Share on other sites More sharing options...
vekia Posted October 24, 2013 Share Posted October 24, 2013 everything works there it looks like your browser issue. try to clear cache. Link to comment Share on other sites More sharing options...
giuliopowa Posted March 12, 2014 Share Posted March 12, 2014 also i have same problem , www.etnikaslog.com Link to comment Share on other sites More sharing options...
vekia Posted March 12, 2014 Share Posted March 12, 2014 which one? all of them (1,2,3) ? Link to comment Share on other sites More sharing options...
vekia Posted March 12, 2014 Share Posted March 12, 2014 im asking because i added product without problems Link to comment Share on other sites More sharing options...
giuliopowa Posted March 12, 2014 Share Posted March 12, 2014 (edited) inf you click to "click here" cames an error , email and pass i send you an message Edited March 12, 2014 by giuliopowa (see edit history) Link to comment Share on other sites More sharing options...
dimamistik Posted March 26, 2014 Share Posted March 26, 2014 thank you for confirmation that you solved it. im going to mark this thread as [solved] with regards, Milos Hello! You mark the post with error Unable to send login information as SOLVED, but it isn't Solved, I use now 1.5.6.2 which was the latest version, until march 2014. And the problem persist for a 1-2 months. Link to comment Share on other sites More sharing options...
vekia Posted March 26, 2014 Share Posted March 26, 2014 it's an only a symptom of some unknow problem in your store. it this topic problem was with cache, and as author of this topic mentioned - he solved problem witch caching. in your case, problem can be different, but symptoms are the same, Link to comment Share on other sites More sharing options...
iltecnobadante Posted April 1, 2014 Share Posted April 1, 2014 (edited) I've same error on login with one-page checkout...please help me... mi site is www.scontolo.net now I've enable 5 step, but for customer I'll prefer one-page checkout... Edited April 1, 2014 by iltecnobadante (see edit history) Link to comment Share on other sites More sharing options...
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