[SOLVED] PayPal Error Occurred

[sanaullahkhan81]

Hi All,

I am getting this error when i select payment paypal

 

Paypal version 3.6 (Accepts payments by credit cards (CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars) with PayPal.)

 

Please try to contact the merchant:

1. PayPal response:
2. TIMESTAMP -> 2013-10-06T05:51:13Z
3. L_ERRORCODE0 -> 99998
4. L_ERRORCODE1 -> 10605
5. L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
6. L_SHORTMESSAGE1 -> Transaction refused because of an invalid argument. See additional error messages for details.
7. L_LONGMESSAGE0 -> Currency is not supported
8. L_LONGMESSAGE1 -> Currency is not supported
9. L_SEVERITYCODE0 -> Error
10. L_SEVERITYCODE1 -> Error

 

Website link

http://shaadimubarakh.com/index.php

 

 

Server information

Server information: Linux #1 SMP Wed Sep 25 12:07:45 UTC 2013 x86_64

Server software version: Apache

PHP version: 5.3.27

Memory limit: 128M

Max execution time: 50

Database information

MySQL version: 5.1.66-0+squeeze1

MySQL engine: MyISAM

Tables prefix: ps_

Store information

PrestaShop version: 1.5.4.1

Shop URL: http://shaadimubarakh.com/

Current theme in use: leoshoe

 

Edited October 7, 2013 by El Patron
marked as solved (see edit history)

[bellini13]

do you think telling us which currency you used would be useful information?

[sanaullahkhan81]

Hi

Currency £

 

Thanks

[El Patron]

I just tested this and have the message as described by the OP.

 

Odd given as stated the currency is pounds...

 

try this:

 

back office-->localization-->currency

 

edit GBP and make sure the iso values are correct, here are some correct one

http://screencast.com/t/wCfNgk7pp2

[sanaullahkhan81]

Solved : Greatly appreciate you help.

[itisza]

Good day please elaborate as to how you fixed this error, as you have marked it solved without posting a solution used. I am using ZAR as i am in south africa, all my zones countries and states are configured correctly, and i have yet to get a working solution.

I am using:

 

prestashop 1.6.1.4

Paypal version 3.10.2

 

the following errors display when i try to pay on the site using Paypal:

 

Error occurred:

Please try to contact the merchant:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2016-01-23T10:03:29Z
3. L_ERRORCODE0 -> 10605
4. L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
5. L_LONGMESSAGE0 -> Currency is not supported
6. L_SEVERITYCODE0 -> Error
7.  

 

further more there is no logo backoffice or in the shopfront.

[bellini13]

Good day please elaborate as to how you fixed this error, as you have marked it solved without posting a solution used. I am using ZAR as i am in south africa, all my zones countries and states are configured correctly, and i have yet to get a working solution.

I am using:

 

prestashop 1.6.1.4

Paypal version 3.10.2

 

the following errors display when i try to pay on the site using Paypal:

 

Error occurred:

Please try to contact the merchant:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2016-01-23T10:03:29Z
3. L_ERRORCODE0 -> 10605
4. L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
5. L_LONGMESSAGE0 -> Currency is not supported
6. L_SEVERITYCODE0 -> Error
7.  

 

further more there is no logo backoffice or in the shopfront.

The error says that the currency you used is not supported.  What exactly would you like to know?

[El Patron]

Good day please elaborate as to how you fixed this error, as you have marked it solved without posting a solution used. I am using ZAR as i am in south africa, all my zones countries and states are configured correctly, and i have yet to get a working solution.

I am using:

 

prestashop 1.6.1.4

Paypal version 3.10.2

 

the following errors display when i try to pay on the site using Paypal:

 

Error occurred:

Please try to contact the merchant:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2016-01-23T10:03:29Z
3. L_ERRORCODE0 -> 10605
4. L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
5. L_LONGMESSAGE0 -> Currency is not supported
6. L_SEVERITYCODE0 -> Error
7.  

 

further more there is no logo backoffice or in the shopfront.

back office-->modules-->payment modules.

 

here you exclude payment modules by currency and/or country...

 

Paypal (at time of this writing supports only)

https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ1149&actp=RSS

[itisza]

I have USD as a secondary currency:

 

Is there no way to change the script to convert to USD and maybe do the currency conversion as well or divide by a set figure?

 

and any solutions for the missing logo?

 

I apologize for my questions seeming a little ignorant; I used to have the store setup in usd and the option to select Rand and it worked perfectly however for the purposes of my shipping as well as all the marketing integration in South Africa i removed and reconfigured the store to use ZAR as base currency as it is a requirement by all the services available in South Africa.

 

Please if there is a way let me know

Edited March 5, 2016 by itisza (see edit history)