hippooflove Posted September 13, 2009 Share Posted September 13, 2009 SOLVEDHiThe shipping charges in my shop stay the same price whether its for 1 item or ten. it is set on price at the moment. I did try setting it to weight but it appeared to make no difference. Do I need to put a weight in every item product page and then set the carriage costs by the weight.At the moment 1 item could be 0.5kg or 25kg and the carriage is still £4.99. where have I gone wrong please. Link to comment Share on other sites More sharing options...
artjunky Posted September 13, 2009 Share Posted September 13, 2009 You need to set ranges for shipping. That way if weight is 0-1kg, shipping is $5. If it is 1.01kg-2kg, it is $7. etc. Link to comment Share on other sites More sharing options...
hippooflove Posted September 15, 2009 Author Share Posted September 15, 2009 thanks artjunky.I have done that, setting 6 different ranges. I have ensured that there is a weight in each product and clicked on billing according to total weight. Unfortunately it makes no difference to the postal charges.Hippooflove Link to comment Share on other sites More sharing options...
shykoo Posted October 10, 2009 Share Posted October 10, 2009 i have a simillar problem. Had this problem w/ version 1.1 and it carried to 1.2.4 which i am using now: Shipping is sorted by weight. I have 4 carriers(1: 0-0.2kg ll 2: 0.2-5kg ll 3: 5.1-10 ll 4: 10.1-20). say i have a product at weight level 1. the cart shows the default shipping price as long as weight does not exceed it. when it does the cart shows shipping price at zero and stays there. At checkout all carriers above and including carrier 1 show, but I want to show ONLY carrier 1. At BO i disabled the carriers when weight exceeds but it didnt help. any idea? Link to comment Share on other sites More sharing options...
chrissie Posted October 10, 2009 Share Posted October 10, 2009 HiThe shipping charges in my shop stay the same price whether its for 1 item or ten. it is set on price at the moment. I did try setting it to weight but it appeared to make no difference. Do I need to put a weight in every item product page and then set the carriage costs by the weight.At the moment 1 item could be 0.5kg or 25kg and the carriage is still £4.99. where have I gone wrong please. Are you wanting to use weight, or price? Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 Hi I wanted to set for weight pleasehippooflove Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 Are you only using the one carrierHave you set your weight ranges as (for example) 0kg - 1kg :: 1.001kg - 2kg :: 2.001kg - 3kg Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 hiYes only using 1 carrier.Have set weights similar to what you list in your post, except 1st one starts at 0.01 -2.0. I did this because I have 1 item that is a service and there is nil postage. so I have set that at 0.0.kg, but it still registers at min postage charge. I did try to make this a downloadable product in the listing but then the item description dissapearshippooflove Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 Just a thought - in your original post you say you've set it to 'price' - you have changed it back to 'weight'?? Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 Hi Chrissiehave just checked. it is on weight. good thought though.1 point I do have handling set at £4.95. if I change that to 0.00 it adds no postage regardless of weight settings. Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 Then the postage that was being charged was actually your handling charge - this adds itself on to postage and just shows as one charge.Have u definitely got weights set for everything?Maybe if you could show some screen shots of your shipping settings it might help? Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 Another thought - check that you don't have anything in your 'Free Shipping Starts At:.....' Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 okayI do have free shipping starts at £60hippooflove Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 ChrissieI have attached word doument to show my shipping page.there is a weight in each product in my back office as wellhope this helpshippooflove shipping.doc Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 As an experiment I made the handling charge 0.00. when this happens all the carriage charges on my site are nil. when I put £4.95 handling charge, all my postage becomes £4.95 until it reaches £60, it then reverts back to nil carriage as it should,as i do not charge on orders over £60. baffling.it has to be something simple, but boy is it taking a lot of time.hippooflove Link to comment Share on other sites More sharing options...
shykoo Posted October 11, 2009 Share Posted October 11, 2009 Hi hippooflovewhat version are u using? Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 Thanks everybody for your continued help. I have just solved it. not quite sure why. I changed my carraige charges over to europe. and MADE ALL GB CHARGES nil.this has solved the problem!!!!!!!!!!!!!!!once again many thankshippooflove Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 have you got UK set as part of Europe, or is it seperate? Link to comment Share on other sites More sharing options...
chrissie Posted October 11, 2009 Share Posted October 11, 2009 Ahh - just notice your previous post.I have Uk under zone UK, and just thought that you might have yours under zone Europe Link to comment Share on other sites More sharing options...
hippooflove Posted October 11, 2009 Author Share Posted October 11, 2009 Thanks for your help Chrissiemuch appreciatedit is seperate in the listing but!!!!!!!!!! it seems to have solved the problem anywayhippooflove Link to comment Share on other sites More sharing options...
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