Cart page "/order" redirect error

[MGLimhamn]

Hi,

 

I just started a new webshop using PrestaShop 1.5.4.1 and when I click the cart in the top right corner, I get sent to mysite.com/order but then it redirects itself to an error page as seen in the picture below:

 

Here's an English translation of the error message:

The page is redirected incorrectly

Firefox has detected that the server redirects the request on this site in a way that makes a completion impossible.

This problem may occur if you are disabled or refused to accept cookies.

 

But I have never disabled cookies, I cleared my cookies earlier today though, but I've done that many times before but never gotten this error before.

 

And I've never got this on my other webshop either so I don't know how to solve it, can anyone help me with this?

[vekia]

can you try without friendly urls ?

have you tried to regenerate .htaccess file?

it might be related to this

[MGLimhamn]

Hi vekia,

 

I tried without friendly urls and then it worked. When I enabled it again, I get the same error.

[vekia]

can you open preferences  >seo & urls tab and change "cart" page

 

use other friendly url, for example shopping-cart

 

and then try to turn on friendly urls

[MGLimhamn]

I don't know when /cart ever gets used but I it's /order that's redirecting wrong and when I change the friendly url for /order to /ordersv for example, it works just fine. However, I want to use the word order.

 

How can I solve this?

[MGLimhamn]

Do you know vekia?

[vekia]

i can't reproduce this issue on my own demo store so i have no idea what's going on there - it looks like issue with .htaccess file

can you show how your .htaccess file looks like ? i will inspect code there

[MGLimhamn]

This is how my .htaccess looks like:

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums

php_value max_input_vars 10000

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^api/?(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^.*$ - [NC,L]
RewriteCond %{HTTP_HOST} ^hornanpalimhamn.se$
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType image/gif "access plus 1 month"
    ExpiresByType image/jpeg "access plus 1 month"
    ExpiresByType image/png "access plus 1 month"
    ExpiresByType text/css "access plus 1 week"
    ExpiresByType text/javascript "access plus 1 week"
    ExpiresByType application/javascript "access plus 1 week"
    ExpiresByType application/x-javascript "access plus 1 week"
    ExpiresByType image/x-icon "access plus 1 year"
</IfModule>

FileETag INode MTime Size
<IfModule mod_deflate.c>
    <IfModule mod_filter.c>
        AddOutputFilterByType DEFLATE text/html text/css text/javascript application/javascript application/x-javascript
    </IfModule>
</IfModule>

#If rewrite mod isn't enabled
ErrorDocument 404 /index.php?controller=404

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

[MGLimhamn]

Bump...

[MGLimhamn]

I've temporarily changed the friendly url to something else just to get it to work for so long. Have you inspected the code vekia?

Thanks for helping out, it's greatly appreciated

[vekia]

yes i inspected it, the problem is in fact that everything looks fine there

problem must be somewhere else, for example in dispatcher class

[MGLimhamn]

Okay, that's unfortunate.

Do you mean the classes/Dispatcher.php file? If so, it has 772 lines. How can you easily inspect it?

[MGLimhamn]

Bump...