svicio65 Posted October 2, 2013 Share Posted October 2, 2013 Hello everybody. I'm seriously in trouble with the latest presta version, 1.5.5.0. The 4-step courier wizard allows me to create many weight ranges for my zone. But, unfortunately, when I put a product in the cart, presta takes care only about the first (the lower one) weight range, indipendently from the product weight. So, it applies a wrong fee. It sounds very strange that nobody had noticed this problem yet. As reproducing the problem it's very easy. Consider that I have a fresh new presta installation, with one courier and one test product. There's no way: presta applies always the fee from the lower weight range. I posted the same question on the Italian forum (since I'm Italian), but no answers. So, I try with your forum. Is it a big mistake of mine?Thank you in advance for your help. Bye, Fabrizio 1 Link to comment Share on other sites More sharing options...
lari Posted October 11, 2013 Share Posted October 11, 2013 I am having exactly the same problem. I have one product in my shop and I have created 2 shipping ranges, but it only applies the shipping of the lower range even when the weight falls into the second range. I can't figure it out. Does someone know how to fix this? Link to comment Share on other sites More sharing options...
svicio65 Posted October 15, 2013 Author Share Posted October 15, 2013 OK, I have understood. In order to get the right weight range, is necessary to set the "Peso (pacco)" (in english it means "Box weight", or something like this) value of the product, instead of the weight value in the product features. I thought that the "Peso (pacco)" was the weight of the box itself, to be added to the product weight. Bye, Fabrizio Link to comment Share on other sites More sharing options...
lari Posted October 15, 2013 Share Posted October 15, 2013 (edited) Fabrizio, Where did you go to change the Peso (Box weight)? Thanks, Larissa Edited October 15, 2013 by lari (see edit history) Link to comment Share on other sites More sharing options...
svicio65 Posted October 16, 2013 Author Share Posted October 16, 2013 In the Product modification, you select the Shipping tab (should be the 5th, after Information, Prices, SEO and Association). There you should find the Box weight. Ciao, Fabrizio Link to comment Share on other sites More sharing options...
lari Posted October 16, 2013 Share Posted October 16, 2013 Fabrizio- Thank you so much! I can't tell you what a headache this has been! That solved it! Lari Link to comment Share on other sites More sharing options...
oliviadlb Posted May 24, 2015 Share Posted May 24, 2015 i tried to put the wieght for the product too but didn't work... :/ driving me crazy... Link to comment Share on other sites More sharing options...
Recommended Posts