S7 Media Ltd Posted October 2, 2013 Share Posted October 2, 2013 Hi all, just checked my website and was logged in with a customer account. All of a sudden the prices had no VAT or shipping - the prices were saying 'inc tax', even though it was the ex tax price. And everything was free shipping. I then logged out, and all was fine. Logged back in and the prices were normal. Has anyone else encountered this problem? I can't have customers logging in and ordering £1000 drum kits and saving themselves £200, with free shipping!! Version 1.5.3.1 Link to comment Share on other sites More sharing options...
vekia Posted October 2, 2013 Share Posted October 2, 2013 try to change customer group settings under customer > groups tab in your back office you can define there several options related to price (display price with tax incl/excl) im conviced that your problem is related to this feature Link to comment Share on other sites More sharing options...
djeeke Posted November 8, 2013 Share Posted November 8, 2013 I had the same issue, while inputting new articles i noticed suddenly prices were shown in the frontend without taxex (OK in cart & invoices) For some reason customers > groups > all had "price display method" set to 'Tax excluded' Thanks for the hint Vekia as I did not think of checking this (I never had to change this)... Easy & quick fix if you know where to look.... Link to comment Share on other sites More sharing options...
vekia Posted November 9, 2013 Share Posted November 9, 2013 hello thank you for confirmation, hope that for it also works, i will be grateful for any information related to this S7 Media thank in advance Link to comment Share on other sites More sharing options...
Recommended Posts