melaza Posted September 29, 2013 Share Posted September 29, 2013 (edited) Hello, i don't know what is the problem but whenever I put a virtual product , after 5 or 7 days the product no longer available, is deleted automatically, what will be the problem 1- before : http://www.imagebam.com/image/7d6342278770123 2; AFTER: http://www.imagebam.com/image/92713a278770124 Edited September 29, 2013 by melaza (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted September 29, 2013 Share Posted September 29, 2013 hello i tried to open your links but unfortunately i cant can you please attach your files right to your post or just to the imgur.com website? sorry for botherin, im trying to help Link to comment Share on other sites More sharing options...
melaza Posted September 29, 2013 Author Share Posted September 29, 2013 before : http://www.imagebam.com/image/7d6342278770123 after: http://www.imagebam.com/image/92713a278770124 Link to comment Share on other sites More sharing options...
melaza Posted September 30, 2013 Author Share Posted September 30, 2013 help please, thanks Link to comment Share on other sites More sharing options...
tuk66 Posted October 1, 2013 Share Posted October 1, 2013 Look at HTML under the "Does this product have..." if a <div> with id="virtual_good" exists. Also look at the /admin/.../virtualproduct.tpl template to know more about options. I assume that the file still exists. Link to comment Share on other sites More sharing options...
Drazh Posted January 14, 2014 Share Posted January 14, 2014 Up pls, i have same unexpected problem. I have PS 1.5.6.1 and i have set "number of days =0" and "number of download = 0" "expire date blank" Thank you! Link to comment Share on other sites More sharing options...
tomerg3 Posted January 14, 2014 Share Posted January 14, 2014 Is the file actually deleted from /download folder? Link to comment Share on other sites More sharing options...
Drazh Posted January 14, 2014 Share Posted January 14, 2014 Is the file actually deleted from /download folder? Hi, the file remains in the folder but it lost the association with the virtual product. However i think that those failures were due to the fact that I was leaving all fields blank, without value 0 (number of days and number of downloads). Yesterday I created a virtual product testing with the fields "Number of days = 0" and "number of downloads = 0" (expire date blank) and at the moment it seems to work. What do you think? Thank you for the support! (Sorry for my english) Link to comment Share on other sites More sharing options...
tomerg3 Posted January 14, 2014 Share Posted January 14, 2014 Possible, but only time will tell. The only other think I can think of is that you used some module to edit a product, and that caused it to lose the file association. Link to comment Share on other sites More sharing options...
Drazh Posted January 14, 2014 Share Posted January 14, 2014 Possible, but only time will tell. The only other think I can think of is that you used some module to edit a product, and that caused it to lose the file association. No, I do not use any add-on module for editing the product. I'll check again for a few days and I hope the problem is solved. Thank you. Link to comment Share on other sites More sharing options...
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