Contact page map location is incorrect

[Steve_J]

I've added the same Latitude and Longitude for our shop in 'Preferences > Store Contacts > Parameters' and in 'Preferences > Store Contacts > Edit' (for the physical store).

 

When visiting the 'Contact Us' page of the site ( http://horsewerks.com.au.php53-9.dfw1-2.websitetestlink.com/contact-us ) a get the wrong location showing in the map but if I visit the 'Our Store(s)!' link ( http://horsewerks.com.au.php53-9.dfw1-2.websitetestlink.com/stores ) in the site footer I get the correct location showing in the map.

 

Any suggestions as to why the 'Contact Page' map is showing an incorrect location?

[vekia]

try to revert values, latitude use as longitute, longitude as latitude

[Steve_J]

Thanks for your suggestion.

I've transposed the latitude and longitude and found that the contact page map has not changed at all.

So it seems that the system is not using the figures I'm entering?

The map is displaying a location with co-ordinates -32.830735,147.451465 when the co-ordinates I'm putting into the admin are -34.480617,150.417493 a difference in location of several hundred kilometres.

Any other thoughts on what the fix might be?

[jahyax]

Try to goto

 

edit the specific store contacts and put the value on store coordinate..

Edited October 3, 2013 by jahyax (see edit history)

[Steve_J]

I managed to get the correct map showing by modifying the contact-form.tpl file which is in the 'Leisure' theme folder.

 

Found this code: "center: new google.maps.LatLng({$srpta.lingerie_shop_gmap_latitude}, {$srpta.lingerie_shop_gmap_longitude}),"

 

and replaced {$srpta.lingerie_shop_gmap_latitude} and {$srpta.lingerie_shop_gmap_longitude} with actual co-ordinates for latitude and longitude.

[kamaaina]

this is driving me crazy - can I ask you to show the actual change with co-ordinates - thanks

[Steve_J]

Hi kamaaina,

It's 18months since I worked on this issue and can't remember how I solved the problem.

I think I might have updated the theme to a newer version which fixed the issue for me.

I've just checked the theme folder contact-form.tpl and the original code now appears to be in place.

Sorry, I can't help you with any additional info on this.

Steve J

[sillymonkey]

I am also having issues with changing the coordinates on the map.  No matter what I change, its set on a static image in England.  Very frurstrating.  If ANYONE has a resoulution it would be appreciated!!!

[prestatent]

Sillymonkey

 

Preferences->Store Contacts

 

Is your default lat and long set correctly?

Edited November 3, 2015 by prestatent (see edit history)

[sillymonkey]

Sillymonkey

 

Preferences->Store Contacts

 

Is your default lat and long set correctly?

yes.  I have changed them several time to different quardinate, not just the location I desire and NOTHING changes.  The map remains the same no matter WHAT I DO! At this point I'm ready to yank it off entriely, but even resetting the form file with the default to eliminate the map altogether has not effected the page.  And yes, I have refresed my cache numerous time, even opened in numerous browsers. 

I have attempted to edit the contact-form.tpl file as that is where I see the source for the coordinates, but pulling the file from the original shows an error.  But as I said before, even replacing the file with the default contact-form.tpl which does NOT have a map in it, has not changed the site.  You can see it here. oozevape.com/contact.

[prestatent]

Hi

 

If you view source of the contact page you will see the following:

function initialize2() {
  var myLatlng2 = new google.maps.LatLng(51.3,0);
  var mapOptions2 = {
    zoom: 9,
    center: myLatlng2,
    mapTypeId: google.maps.MapTypeId.ROADMAP
  }
  var map2 = new google.maps.Map(document.getElementById('map-canvas'), mapOptions2);

  var marker = new google.maps.Marker({
      position: myLatlng2,
      map: map2
  });
}

The line starting with:

 

var myLatlng2 = new google.maps.LatLng(51.3,0);

 

is where the map is centering to (51.3, 0).

 

Look for this code in your theme and change, although it should be taking the default and should not be hardcoded into the javascript.

 

See how you get on.

Edited November 3, 2015 by prestatent (see edit history)

[sillymonkey]

Hi

 

If you view source of the contact page you will see the following:

function initialize2() {
  var myLatlng2 = new google.maps.LatLng(51.3,0);
  var mapOptions2 = {
    zoom: 9,
    center: myLatlng2,
    mapTypeId: google.maps.MapTypeId.ROADMAP
  }
  var map2 = new google.maps.Map(document.getElementById('map-canvas'), mapOptions2);

  var marker = new google.maps.Marker({
      position: myLatlng2,
      map: map2
  });
}

The line starting with:

 

var myLatlng2 = new google.maps.LatLng(51.3,0);

 

is where the map is centering to (51.3, 0).

 

Look for this code in your theme and change, although it should be taking the default and should not be hardcoded into the javascript.

 

See how you get on.

I'll take a look, but even what you're looking at is not what the file is set to, since I replaced that file with one that doesn't include the map at all.  so somehow its pulling information from another source. Let me see if I can locate that file.

[sillymonkey]

I updated the file and uploaded it via ftp to my site theme folder.  Still no change.  So now my code reads: function initialize2() {
  var myLatlng2 = new google.maps.LatLng(42.6083068,-83.05106810000001);
  var mapOptions2 = {
    zoom: 9,
    center: myLatlng2,
    mapTypeId: google.maps.MapTypeId.ROADMAP
  }
  var map2 = new google.maps.Map(document.getElementById('map-canvas'), mapOptions2);

  var marker = new google.maps.Marker({
      position: myLatlng2,
      map: map2
  });

 

HELP!

[prestatent]

Looking at view source it still shows the old code. Have you cleared the cache and deleted the /cache/class_index.php file? This file will be recreated when you view the site.

 

If it still doesn't work after this then I've no idea. You may want to contact the theme developer for help on this.

[kamaaina]

Check your test shops lat/long settings if they are in the same country - had this issue where I set any lat/long so map does not show the area were the main shop is because of the other shops added in store contacts.

[sillymonkey]

Looking at view source it still shows the old code. Have you cleared the cache and deleted the /cache/class_index.php file? This file will be recreated when you view the site.

 

If it still doesn't work after this then I've no idea. You may want to contact the theme developer for help on this.

yes.  I just deleted the class_index.php file and cleared my internet cache.  Still showing in the source the old code.  Not sure where else to change the details.  The developer says that the contact page is defaul prestashop and doesn't support it

[sillymonkey]

I'll look for that, but I haven't seen any other setting to edit. We don't have any test shops setup. and if I move the map over to the general area it should be pin pointing, nothing shows.

[kamaaina]

do you have other stores setup in Store Contacts if yes check their lat/long might be confusing map generated

[sillymonkey]

do you have other stores setup in Store Contacts if yes check their lat/long might be confusing map generated

No. I only have 1 store.

[sillymonkey]

Still no answers?  I've deleted the file and replaced it with on that has the coordinates listed as I want, but it still pulls the same files.  There is NO change, if I delete the file the contact page does not pull, but otherwise, any and all contact files I place into the folder pull the wrong image.

[prestatent]

Hi

 

 

The best I can do is look at the site via backoffice and also look at the code maybe with access to ftp. If you want to do this, you may send your details on a PM. I'll spend no more than an hour on this to see if I can locate the problem.

 

Cheers

[sillymonkey]

Hi

 

 

The best I can do is look at the site via backoffice and also look at the code maybe with access to ftp. If you want to do this, you may send your details on a PM. I'll spend no more than an hour on this to see if I can locate the problem.

 

Cheers

At this point, I don't know what other options I might have.  Please let me know how you would like the information to be able to login and look.

[prestatent]

I won't be able to do anything until tomorrow, but if you PM the ftp details and login for Backoffice I'll have a look then. Please do not post these details on the forum.