beroldb Posted September 27, 2013 Share Posted September 27, 2013 Help!!! I'm trying to get the advanced stock management working but whenever I try to add a warehouse, I keep coming up with the same problem; The configuration interface will not let me proceed without a customer ID; The configuration tells me that the address is incorrect. First, there is no place to enter a Customer ID so I'm not sure how to remedy that, and second, only the first address line is required but regardless of how I enter the address and whether I use the second line or not, I keep getting an error that tells me the address is incorrect. Help!! I'm losing my marbles here. I've browsed the internet and forums for information and my eyes are glazing over. Can someone please let me know what I'm missing, or provide me with a solution/workaround. Currently, I'm running 1.5.4.1 Thank you Link to comment Share on other sites More sharing options...
Arnel Posted September 27, 2013 Share Posted September 27, 2013 Hello beroldb, Sorry to hear you're having problems with Advanced Stock management. Can you identify the exact steps you're taking to activate advanced stock management? It shouldn't really matter if you have any customers in the customer section or not. I was able to go into my test setup for version 1.5.4.1 and add a warehouse without that same error. Are you using any add-on modules or custom themes? If you could provide us a little information about how you're getting that error and your installation, we can look further into it. Regards, Arnel C. Link to comment Share on other sites More sharing options...
beroldb Posted September 28, 2013 Author Share Posted September 28, 2013 Hello Arnel; Thank you for your reply. I have enabled both stock management and advanced stock management in the appropriate place. The error occurs when I attempt to add a warehouse from the Stock Warehouses window using the Add new button. I'm then presented with a form that has a number of mandatory fields. There is no "ID" field and there are two "Adress" fields, the first line of which is mandatory, the second optional. Regardless of how I fill in the form, whether I use the shop address or any other address, how I name the warehouse, or anything else, when I try to apply the changes, I get the same message; Customer ID required Address is incorrect. The other location I have tried to add a warehouse from is Catalog Products Edit (Product name here) but the results are the same as from the primary location that I have tried from. I believe that we are using the standard theme. I hope that this is enough information for you to try and further analyze the problem so that we can take advantage of this feature. Lastly, I did upgrade to 1.5.5 but that made no difference to the problem that we are experiencing. Thank you for your help. Berold. Link to comment Share on other sites More sharing options...
beroldb Posted September 28, 2013 Author Share Posted September 28, 2013 Me again, I left out the list of modules; 1-click Upgrade InstalledBackward compatibility InstalledBank Wire InstalledCMS Block InstalledCart block InstalledCash on delivery (COD) InstalledCategories block InstalledCloudCache InstalledCustomer data privacy block. InstalledFeatured products on the homepage. InstalledGoogle sitemap InstalledHome text editor InstalledImport/export a theme InstalledLayered navigation block InstalledLink block InstalledMy Account block InstalledPayment by check InstalledPermanent links block InstalledProducts Category InstalledQuick search block InstalledSearch engine keywords InstalledShop search InstalledSimple HTML table display. InstalledSpecials block InstalledTop-seller block Installed Link to comment Share on other sites More sharing options...
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