mitsos1os Posted September 26, 2013 Share Posted September 26, 2013 Hi,,, I have a completed a prestashop site, and now I noticed one strange thing that I cannot easily find its cause... When using any link in my site, like products, cms-page, any hyperlink that leads in an other page than the currently viewed, a white page is displayed for a second or so and then the selected page appears. I tried to find the cause of this behaviour but I couldn't since it is probably relevant to some php code, displaying empty html content before loading the new one.... I know this is not a serious problem, but it kind of makes the transition between pages not so smooth... I checked with the demo prestashop installation and this does not happen there... Has anyone got any idea that will help to resolve this matter so that a new page starts to load directly without firstly displaying the white blank page?? Or maybe where to look to find it?? Thank you for your time. Link to comment Share on other sites More sharing options...
PascalVG Posted September 26, 2013 Share Posted September 26, 2013 Can you give us a link to your site? Which PrestaShop version do you use? pascal Link to comment Share on other sites More sharing options...
PascalVG Posted September 26, 2013 Share Posted September 26, 2013 Also, does it happen in any browser, or one specific? Link to comment Share on other sites More sharing options...
vekia Posted September 26, 2013 Share Posted September 26, 2013 in addition to what Pascal said, in my opinion, you should run store under "error reporting" mode. maybe instead white blank page you will see error code, check this: open config/defines.inc.php find this line define('_PS_MODE_DEV_', false); change to look like this: define('_PS_MODE_DEV_', true); Link to comment Share on other sites More sharing options...
mitsos1os Posted September 26, 2013 Author Share Posted September 26, 2013 Yes I am sorry, I negleted basic information... the site is www.disconto.gr It does happen in all browsers... Prestashop version is 1.5.4.0 and the same thing is happenning with ps dev mode on, I think it has something to do with the way the template is designed Link to comment Share on other sites More sharing options...
vekia Posted September 26, 2013 Share Posted September 26, 2013 well, im browsing your website and i can't reproduce issue, it's weird that it doesn't work for you. have you got an access to php error log? maybe there you will find some additional informations about issue i've noticed that your store is a bit slow, maybe this is the problem? (can you try to run store with force compile off and cache ON ?) Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now