liviaboutique Posted September 25, 2013 Share Posted September 25, 2013 (edited) Hi there, I have big problem because my clients can't pay for ordered products from my shop. The problem is in the paypal website when you want to check out. Everything is fine in the basket ,products delivery cost,but if you want to pay is a message error no 3005 on paypal website. Could anyone plese help me with tahat please? Edited September 26, 2013 by El Patron solved (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 25, 2013 Share Posted September 25, 2013 do you see the order in the back office? if so what is the order status and look in the order, copy and paste the paypal error message from the lo paypal basically states for a 3005 3005 means that your cart is passing a $0.00 amount to PayPal for processing. We are unable to process a payments a $0.00 amount. please also post your ps version your paypal version your shop url Link to comment Share on other sites More sharing options...
liviaboutique Posted September 25, 2013 Author Share Posted September 25, 2013 (edited) Hi My PS v is 1.5.2 PP v is 3.5.5 www.liviaboutique.ie I have nothing in my orders folder and the massege from paypal is : We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.For some browsers, this problem can be resolved by clearing or deleting cookies.Message 3005 Thanks in advance Edited September 25, 2013 by liviaboutique (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 25, 2013 Share Posted September 25, 2013 do you see the order in the back office? if so what is the order status and look in the order, copy and paste the paypal error message from the lo paypal basically states for a 3005 more please Link to comment Share on other sites More sharing options...
liviaboutique Posted September 25, 2013 Author Share Posted September 25, 2013 (edited) Yes I do but my order folder is empty yet I just start. What order status do you looking for? Edited September 25, 2013 by liviaboutique (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 25, 2013 Share Posted September 25, 2013 Yes I do but my order folder is empty yet I just start. What order status do you looking for? ok, so did not create order did this use to work but broke or are you enabling for the first time? Link to comment Share on other sites More sharing options...
liviaboutique Posted September 25, 2013 Author Share Posted September 25, 2013 (edited) I can do the order and products are in the basket than I'am transfer to paypal website puting all details and when want to pay I cant and I see that info and massage 3005 Edited September 25, 2013 by liviaboutique (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 25, 2013 Share Posted September 25, 2013 did this use to work but broke or are you enabling for the first time? Link to comment Share on other sites More sharing options...
liviaboutique Posted September 25, 2013 Author Share Posted September 25, 2013 (edited) My customers mail me about that problem but I just start with my shop Edited September 25, 2013 by liviaboutique (see edit history) Link to comment Share on other sites More sharing options...
liviaboutique Posted September 25, 2013 Author Share Posted September 25, 2013 Have you any idea for start normal shoping for me ? Link to comment Share on other sites More sharing options...
El Patron Posted September 25, 2013 Share Posted September 25, 2013 it's a beautiful shop...I would buy from you...well done! My site looks old and tired in comparison. Please follow this forge report, I think it might resolve your problem. http://forge.prestashop.com/browse/PSCFI-2149 testing non-express check out and standard checkout same error. Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-09-25T20:30:50Z L_ERRORCODE0 -> 10002 L_SHORTMESSAGE0 -> Security error L_LONGMESSAGE0 -> Security header is not valid L_SEVERITYCODE0 -> Error http://screencast.com/t/ljaXafoy Link to comment Share on other sites More sharing options...
liviaboutique Posted September 26, 2013 Author Share Posted September 26, 2013 Thanks El Patron but still not working it is presta fault probably Link to comment Share on other sites More sharing options...
El Patron Posted September 26, 2013 Share Posted September 26, 2013 The changes you made fixed the security error I now get as far as PayPal, the message is sort of goofy...and probably incorrect. Try checking out (not express checkout) with a paypal account (not your business account email) http://screencast.com/t/UWufatgiGCw Link to comment Share on other sites More sharing options...
liviaboutique Posted September 26, 2013 Author Share Posted September 26, 2013 Hi El Everything is working well now The reason was Nothern Ireland ISO Code. This Is UK for all England ,Wales and Nothern Ireland and I have to set up the same delivery cost for UK And NI and it's working well. Thanks for your attention and help. Best of luck. 1 Link to comment Share on other sites More sharing options...
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