SilverCloud Posted September 24, 2013 Share Posted September 24, 2013 Hi, I wonder if anyone can help me. Totally confused here. I want to enable 'Use CCC for CSS' but everytime i click and try to save the setting it comes up with the message 'To use Smart Cache directory must be writable'. It's in the Advanced Parameters - Performance section. I don't underdstand what this means or how to sort the problem out. Any help would be greatly appreciated. Many thanks Link to comment Share on other sites More sharing options...
vekia Posted September 24, 2013 Share Posted September 24, 2013 go to your theme directory and change CHMOD (permissions) to /cache/ directory (recursively) the same for /cache/ directory located in root dir of your ps store installation Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 Thanks for the response. Sorry to sound daft but where is my theme directory? Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 Could it be explained in really basic details? I've had a look but still unsure what to do. I'm a total newbie. Link to comment Share on other sites More sharing options...
vekia Posted September 24, 2013 Share Posted September 24, 2013 have you got an access to the FTP service? or maybe you've got an access to some files manager located in your hosting control panel? one of the method will be necessary. just let me know if you've got FTP/files manager Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 Hi, thanks so much for getting back to me. I'm on a2 hosting. I went into the hosting control panel and can see a files manager in there. Would that be the right thing? Link to comment Share on other sites More sharing options...
vekia Posted September 24, 2013 Share Posted September 24, 2013 yes definitely, there should be also option to change file / directory permissions (chmod/permissions) open /themes/YOUR_THEME/ directory and try to change permissions/chmod to /cache/ directory recursively to 777 btw. chmod = permissions recursively = all files and subdirectories (with all files) Link to comment Share on other sites More sharing options...
Dh42 Posted September 24, 2013 Share Posted September 24, 2013 Are you on a managed account? I would contact them and let them know of the issue, they should be able to fix you up pretty quick. Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 Hi, Yes i can see where to change the file permissions. Would i change the whole theme folder to 777? Link to comment Share on other sites More sharing options...
Dh42 Posted September 24, 2013 Share Posted September 24, 2013 Hold on, in your theme directory, do you have a directory called cache? I had this issue once when that directory was not present. 3 Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 I looked in my theme directory and i couldn't find a cache folder. I was looking for it and was confused why i couldn't find it. Link to comment Share on other sites More sharing options...
Dh42 Posted September 24, 2013 Share Posted September 24, 2013 Create a directory called cache in your theme directory and that should be all you have to do. 7 Link to comment Share on other sites More sharing options...
SilverCloud Posted September 24, 2013 Author Share Posted September 24, 2013 Just added the cache directory and IT WORKED!! Thank you so much to both of you Really appreciate it. I had been trying to work that out for ages. Thanks so so much Link to comment Share on other sites More sharing options...
Dh42 Posted September 24, 2013 Share Posted September 24, 2013 No problem, happy selling. Link to comment Share on other sites More sharing options...
RCP90 Posted December 13, 2013 Share Posted December 13, 2013 (edited) Create a directory called cache in your theme directory and that should be all you have to do. Just had this issue also, just needed to add the cache folder thank you! I also changed the permissions of the template folder to 777, including sub folders. I should change that back to 755. Edited December 13, 2013 by RCP90 (see edit history) Link to comment Share on other sites More sharing options...
indus Posted March 7, 2014 Share Posted March 7, 2014 What is it with theme makers not following convention. I recently purchased a new theme and it did not have a cache folder in the theme directory either. I added one manually, but enabling CCC gives me a blank front page with only some elements loading. Link to comment Share on other sites More sharing options...
vekia Posted March 7, 2014 Share Posted March 7, 2014 and what about error reporting, do you see any errors if you use this theme? Link to comment Share on other sites More sharing options...
indus Posted March 8, 2014 Share Posted March 8, 2014 (edited) and what about error reporting, do you see any errors if you use this theme? No errors at all. I heard somewhere on dh42;s blogpost we need to move some files to the theme folder for this to work. You have any idea about that? Its a newly launched theme and has many bugs, and i fixed some with sheer luck and some with one of your posts here . And some other forum posts too. Edited March 8, 2014 by indus (see edit history) Link to comment Share on other sites More sharing options...
faureli Posted November 25, 2014 Share Posted November 25, 2014 go to your theme directory and change CHMOD (permissions) to /cache/ directory (recursively) the same for /cache/ directory located in root dir of your ps store installation For the 1.6.0.9 version? i don't have the cache dir in the theme... Link to comment Share on other sites More sharing options...
PEPSAN Posted November 25, 2014 Share Posted November 25, 2014 Hi everybody, Does someone can help me please.... I can't go on my webshop anymore .. when i tape the url : www.artnflower.com/boutique .. nothing appear Blink page... yesterday it still worked... Today no more... i did not change something in the configurator at all... When i wanna go to the BO and click on parameters, perfomances and other ,, the blink page comes again ... it's very embarrassing for "no"the sales Here is the error .. Thanks a lot for your important help . Sandrine Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /htdocs/boutique/cache/smarty/compile/wrt54747c1191ac41.04425747' in /htdocs/boutique/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /htdocs/boutique/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/htdocs/boutiqu...', '<?php /* Smarty...', Object(Smarty)) #1 /htdocs/boutique/tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /htdocs/boutique/classes/helper/Helper.php(114): Smarty_Internal_TemplateBase->fetch() #3 /htdocs/boutique/classes/helper/HelperView.php(59): HelperCore->generate() #4 /htdocs/boutique/classes/controller/AdminController.php(1995): HelperViewCore->generateView() #5 /htdocs/boutique/controllers/admin/AdminSearchController.php(423): AdminControllerCore->renderView() #6 /htdocs/boutique/classes/controller/AdminController.php(1749): AdminSearchControllerCore->renderView() #7 /htdocs in /htdocs/boutique/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44 Link to comment Share on other sites More sharing options...
kizmac Posted September 8, 2015 Share Posted September 8, 2015 Create a directory called cache in your theme directory and that should be all you have to do. OMG!! Thank you so very much for this advice. I have been trying to solve this problem over multiple installs of PS and with a lot of different themes. IT WORKED!!! Thank you!!! 1 Link to comment Share on other sites More sharing options...
binunice Posted November 18, 2016 Share Posted November 18, 2016 (edited) Thank you, dh42. I had the problem and solved by just creating cache folder in active themes folder. Edited November 18, 2016 by binunice (see edit history) Link to comment Share on other sites More sharing options...
Dottor M Posted March 10, 2017 Share Posted March 10, 2017 (edited) yes definitely, there should be also option to change file / directory permissions (chmod/permissions) open /themes/YOUR_THEME/ directory and try to change permissions/chmod to /cache/ directory recursively to 777 btw. chmod = permissions recursively = all files and subdirectories (with all files) 777 is unsafe, don't use it in production Edited March 10, 2017 by Dottor M (see edit history) 1 Link to comment Share on other sites More sharing options...
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