JohnADK Posted September 23, 2013 Share Posted September 23, 2013 (edited) Everything appears to work correctly when an order is placed and processed EXCEPT that the delivery slip does not include the delivery slip number on the print out. It just shows a series of zeros. What needs to be corrected for this to show the correct delivery slip number? See attached screen shot for an example. This is for order number #300 (AWZMNOJBI) in my shop, and the invoice number has also been correctly auto-generated as Invoice #000395. The only thing missing is this delivery slip number. What do I need to fix for this to work? And, yes, I have already set the start sequence number in the Delivery Slip setup, as can be seen from the other screen shot, to 395. I hope someone can assist me with this wee issue. Edited September 23, 2013 by JohnADK (see edit history) Link to comment Share on other sites More sharing options...
JohnADK Posted September 23, 2013 Author Share Posted September 23, 2013 I just discovered that it works fine AFTER I update the order to status "Delivered". So now my question is, "How do I get PS to generate the delivery slip number already for status "Preparation in progress"? Thanks. John Link to comment Share on other sites More sharing options...
musicmaster Posted October 11, 2013 Share Posted October 11, 2013 Same question for me. A delivery slip with number zero is of little use. Link to comment Share on other sites More sharing options...
tuk66 Posted October 14, 2013 Share Posted October 14, 2013 Delivery slip is created after the order is delivered. It makes sense to me. Link to comment Share on other sites More sharing options...
musicmaster Posted October 14, 2013 Share Posted October 14, 2013 In many companies the delivery slip is used to collect the order. After that it is included in the shipment. When some article is missing the box may stay around for a few days until the missing article arrives. 1 Link to comment Share on other sites More sharing options...
tuk66 Posted October 14, 2013 Share Posted October 14, 2013 I see. Look at Orders > Statuses and set Delivery as you need. Maybe a new order status can help too. Link to comment Share on other sites More sharing options...
Porpoise Posted October 14, 2013 Share Posted October 14, 2013 Hmmm.... Could this be in some way related to the inability to add products to an existing order that is in progress because the system thinks it has been delivered because it is being mistakenly updated as delivered when the order status is updated to "order in progress"? Link to comment Share on other sites More sharing options...
tuk66 Posted October 14, 2013 Share Posted October 14, 2013 Probably yes. You can't add an order item to already delivered order. Link to comment Share on other sites More sharing options...
Porpoise Posted October 14, 2013 Share Posted October 14, 2013 (edited) I see. Look at Orders > Statuses and set Delivery as you need. Maybe a new order status can help too. The problem is that if you set Delivery as 0 for "Order being Processed" Status, you can't print the Delivery Note for picking and sending with the shipment. (I think). The delivery note printing should be possible at the same status as printing the invoice. It seems that the inability to add a product once the is updated to "Order being Processed" status, it is interpreting the "delivery (note)" as "Delivered" status - which is incorrect. Every supplier we receive goods from includes delivery notes in the box with the tally marks from the picking staff. ADDED: the cut-off point should be the "SHIPPED" status anyway - not "DELIVERED". whether it has been delivered or not is irrelevant! You cannot add an item to a package once it has been "SHIPPED"! Edited October 14, 2013 by Porpoise (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted October 14, 2013 Share Posted October 14, 2013 If you don't need to have the delivery slip number and date on it you can also print this with the M4 PDF Extensions module as this module can print virtually everything. Only the number and date can't print because they don't exist before the delivery slip exist. Link to comment Share on other sites More sharing options...
Porpoise Posted October 14, 2013 Share Posted October 14, 2013 (edited) Yes but the Delivery Slip is printable once the status is updated to "Order being Processed" - which is correct. The problem then, is that the system is then mistakenly under the impression that it has been "Delivered" - even though it hasn't been "SHIPPED" yet! This is clearly wrong. The "Delivery Slip" is for SHIPPING - it has nothing to do with whether or not the item has been delivered. ADDED: It seems to me then that the code relating to when the delivery note is available needs to be changed that it has nothing to do with the "DELIVERED" status of the order - the system is obviously interpreting the "Delivery" status in the order data as "DELIVERED" instead of interpreting it as "DELIVERY NOTE available for printing! The "DELIVERED" Status should only be after the order has ACTUALLY BEEN DELIVERED! And the inability to add a product should only be after an order has been updated to "SHIPPED" status (because then you no longer physically have it in the warehouse). Edited October 14, 2013 by Porpoise (see edit history) Link to comment Share on other sites More sharing options...
Gregory Roussac Posted October 14, 2013 Share Posted October 14, 2013 Everything appears to work correctly when an order is placed and processed EXCEPT that the delivery slip does not include the delivery slip number on the print out. It just shows a series of zeros. Hi John, Sorry i do not understand all very well as there are much info. I just tested a fresh install of the dev version (https://github.com/PrestaShop/PrestaShop/archive/development.zip) and both "Preparation" and "Delivery in progress" can give a Delivery Slip. Even if "Delivery in progress" is not considered as "shipped". Best regards Link to comment Share on other sites More sharing options...
musicmaster Posted October 14, 2013 Share Posted October 14, 2013 There is no dispute that "Delivery in progress" can give a delivery slip. Problem is that it has number zero. See attached image. It is a bit weird to send such a document to your customer. Link to comment Share on other sites More sharing options...
Gregory Roussac Posted October 14, 2013 Share Posted October 14, 2013 Sorry but his seems to have been fixed already. Actually I can not reproduce on dev version. Did you try this above dev version ? Regards Link to comment Share on other sites More sharing options...
musicmaster Posted October 14, 2013 Share Posted October 14, 2013 I tried the development version. It works indeed. That leaves the question where we can find the fix so that I can implement it. It seems unwise to install the development version as a whole on a production site. Link to comment Share on other sites More sharing options...
Gregory Roussac Posted October 14, 2013 Share Posted October 14, 2013 Sorry for my question but which version do you use ? did you try the last 1.5.6.0 version ? Regards Link to comment Share on other sites More sharing options...
musicmaster Posted October 15, 2013 Share Posted October 15, 2013 Yes, I am using 1.5.6. Link to comment Share on other sites More sharing options...
Gregory Roussac Posted October 15, 2013 Share Posted October 15, 2013 Hi, The only commit I see on this feature since 1.5.6.0 is https://github.com/PrestaShop/PrestaShop/commit/f6bbb6e241d823012d1c18e6a715a43ef3751ed5 and this is just a refactoring, I do not believe this is the one you are looking. Be aware this could be a database issue too. Best regards Link to comment Share on other sites More sharing options...
musicmaster Posted October 15, 2013 Share Posted October 15, 2013 Sorry to hear that. Thanks for your effort anyway. Link to comment Share on other sites More sharing options...
lovemyseo Posted August 10, 2014 Share Posted August 10, 2014 Sorry but his seems to have been fixed already. Actually I can not reproduce on dev version. Did you try this above dev version ? Regards Your solution didnt work in PS 1.5.6.2 Becasue in view.tpl there are no such lines mentioned Link to comment Share on other sites More sharing options...
lovemyseo Posted August 10, 2014 Share Posted August 10, 2014 Everything appears to work correctly when an order is placed and processed EXCEPT that the delivery slip does not include the delivery slip number on the print out. It just shows a series of zeros. What needs to be corrected for this to show the correct delivery slip number? See attached screen shot for an example. This is for order number #300 (AWZMNOJBI) in my shop, and the invoice number has also been correctly auto-generated as Invoice #000395. The only thing missing is this delivery slip number. What do I need to fix for this to work? And, yes, I have already set the start sequence number in the Delivery Slip setup, as can be seen from the other screen shot, to 395. I hope someone can assist me with this wee issue. Have you found the solution I did Link to comment Share on other sites More sharing options...
JohnADK Posted August 11, 2014 Author Share Posted August 11, 2014 Apparently so, though I don't know what the solution was. It all is working fine for me these days and I no longer have this issue. This is also an older post and I do not remember how/when the issue was fixed. Glad you found the solution. Link to comment Share on other sites More sharing options...
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