Littlepants Posted September 22, 2013 Share Posted September 22, 2013 How do I refund a customer who has overpaid please? In the help box it says I should be able to make a credit, but the instructions say "Below the products table on the order to click the items concerned" but there is nowhere to click. If I click on the item it just goes to the product details page "In your list of orders, click on the order for which the customer is returning the item for more details. Below the "Products" table: Check the item(s) returned." Link to comment Share on other sites More sharing options...
NemoPS Posted September 23, 2013 Share Posted September 23, 2013 You should be able to generate a discount here, if this is what you meant! http://s3.amazonaws.com/awesome_screenshot/2929213?AWSAccessKeyId=0R7FMW7AXRVCYMAPTPR2&Expires=1379926380&Signature=5pWJl3B2PAtbnp32U9gryTSB4bE%3D (sorry the forum system didn't let me embed the image!) Link to comment Share on other sites More sharing options...
Littlepants Posted September 29, 2013 Author Share Posted September 29, 2013 Thanks. The link doesn't work on this though. Any more help would be gratefully received, if you can manage anything Link to comment Share on other sites More sharing options...
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