setting email from

[Tayo]

Hello,

 

 

I have set up Preferences -> Store contacts -> shop email = [email protected]

 

I have set up Advanced Parameters -> email -> Set my own SMTP parameters

 

smtp server: smtp.gmail.com

smtp user: [email protected]

 

 

When I send a test email it says: From '[email protected]' instead of '[email protected]' (this is mentioned as reply-to).

 

[email protected] is set up as a google apps group

 

Is it possible to use smtp but have the From use [email protected] and not the personal emailadres?

 

 

I have cleared the browser cache and cleared Smarty cache.

 

 

Thanks for any feedback.

[vekia]

if you're connected to SMTP with [email protected] account, you cannot send emails from other account.

For example, when you're connected to gmail with [email protected] account, you cannot send emails from [email protected]

[Tayo]

That does seem logical 

 

I have now set the mail to "Use PHP mail() function."

 

This seems to work better but then a new problem starts (which I was trying to solve via smtp in the first place).

 

When a customer sends a message via Contact Us they receive an email with the (now) correct From: [email protected], but now we don't receive this message in our inbox (googleapps). When when send a message directly to [email protected] it is received without problem.

 

Is there setting where you can set that the message have to be send to the email set up in Customers -> contacts and not send to the Prestashop messages overview (customer services)? 

[Tayo]

I think this is solved.

 

 

At my hosting provider (vidahost) the default setting for email routing is 'local'. Since we host the email at googleapps Vidahost sugested we set this (via cpanel) to 'remote'. This solved the problems we had.

[vekia]

one little question: now you receiving emails on google account. but the questions is: they are in SPAM folder? or not?

[Tayo]

The mails seems to be received correctly in the inbox. The email [email protected] is actually a google groups email, so a subset of the main email address.

 

It seems to work though.

[vekia]

thanks for information, sorry to bothering you but i've noticed several times that google blocks messages from mail() function. it's weirdy that sometimes it works, sometimes not.

 

the same problem with hotmail and yahoo mailboxes

[AndreeaR]

Hello, 

 

I used Prestashop version 1.5.6.1 and mailalerts version 3.2.3

My site is located on my computer,the problem is I can not configure any mail.

I tried various emails but in vain.

I read all the posts on the email settings but all the changes I made ​​did not lead to any results.

If i run this code :

<?PHP

phpinfo();

?>

 

The result on the email is:

Photo 1 https://www.dropbox.com/s/e7mcu4s382a26k8/1.jpg

Photo 2 https://www.dropbox.com/s/9bhmkz0cpo2jbrk/2.jpg

Photo 3 https://www.dropbox.com/s/qdriezuuq57j288/3.jpg

Photo 4 https://www.dropbox.com/s/mvqupb4f5maxvbo/6.jpg

 

If I send a test email to [email protected] gives me this error : Error: Please check your configuration

Sending failed using mail() as PHP's default mail() function returned boolean FALSE.

 

What can I do to be able to function?

 

Tnx

Edited March 13, 2014 by AndreeaR (see edit history)