Installing App via Plesk 11.5

[spaceman]

Hello everyone,

 

Not sure if I'm being stupid but I've tried installing the Prestashop 1.5.4.1 App to the root of my domain via Plesk on a Linux server, but neither the back nor front office will load.

 

Firefox just gives me a blank page and Chrome says 'Server error' but I can't see what's wrong (I've had no trouble installing osCommerce and Wordpress apps).

 

I'm using:

 

CentOS 6.4 + Plesk 11.5.3

PHP 5.3.3

MySQL 5.1.69

 

...so as far as I can see I have the right system requirements.

 

Am I missing something simple?

 

Thanks

Scott

[NemoPS]

Can you check if files have been added by logging via ftp?

 

Also, if you can login via ftp, try and follow my signature's suggestion on how to turn on errors, and see what happens.

 

As far as i know, Plesk only generates problems with auto installers (with Prestashop at least)

[spaceman]

Ah, thank you!  I see what the problem is:

 

Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/vhosts/cozibags.co.uk/httpdocs/classes/Rijndael.php on line 50

 

I've come across this mcrypt issue in the past but never worked out how to download it to my server.  I was under the impression that it's included with PHP 5.3 onwards, am I wrong in thinking that?

[NemoPS]

This might help you 

 

http://stackoverflow.com/questions/2604435/what-causes-this-error-fatal-error-call-to-undefined-function-mcrypt-encrypt

[spaceman]

Thanks Nemo1 but I'm struggling with that...people seem to be advising that the php.ini file is amended but I don't seem to have a php.ini file on my server.  Perhaps because it's a shared VPS?

 

Hmmm, I'll have to keep on having a play around with that but any suggestions welcome!

[spaceman]

Little update...I think I might have found out how to add parameters to the php.ini file using the 'Additional directives' box in 'PHP Settings' (under the tab Websites & Domains > PHP Settings) but that doesn't seem to help me.

 

I know I need to somehow install mcrypt but the more I read the more confused I get.

 

Can anybody possibly steer me towards a trustworthy site with a clear and simple set of intructions??!

[NemoPS]

Do you have whm as your server management tool? If so, you should be able to recompile php with mcrypt using apache easyconfig You just have to check a checkbox using it

[spaceman]

I don't know, is that a cPanel tool?  I'm on Plesk (11.5.30 at the moment) and don't know how I can find out?

[NemoPS]

Yeah that's the base of cpanel usually, I only worked with plesk a couple of times so I don't really know how to guide you on that!

[spaceman]

Hmmm, not to worry, I appreciate your ongoing help!  I've installed an SSH client in the hope that I can figure something out but I can't even get it to connect to my server at the moment...I don't know why everything has to be so complicated!

 

Does anybody out there know the easiest way to install this mcrypt file on to a Linux-OS 6.4 + Plesk 11.5 server??

[spaceman]

UPDATE: I've done it!

I used the 'Putty' SSH client to access my Linux CentOs 6.4 server and did the following command:

[root@myserver]# rpm -ivh http://dl.fedoraproject.org/pub/epel/6/x86_64/epel-release-6-8.noarch.rpm

Which installed the Epel repo (because apparently mcrypt is not available in CentOS repo) and ran the following code:

Retrieving http://dl.fedoraproject.org/pub/epel/6/x86_64/epel-release-6-8.noarch.rpm]
warning: /var/tmp/rpm-tmp.K84Lrw: Header V3 RSA/SHA256 Signature, key ID 0608b895: NOKEY
Preparing... ########################################### [100%]
1:epel-release ########################################### [100%]
[root@lin phpmyadmin]#

Then I installed mcrypt with the following command:

[root@myserver]# yum -y install php-mcrypt

And now it works!  I'm really quite pleased with myself, hope this helps others with the same issue.

Edited September 25, 2013 by spaceman (see edit history)