imagenoire Posted September 17, 2013 Share Posted September 17, 2013 Dear Friends, I've just started a new shop which is www.imagenoire.com/prestashop Unfortunately when I try to do a test purchase on my own shop, everything goes well only before i reach the payment section. Summery -> Login -> Address -> Shipping and then, when i try to proceed to the payment section, it just shows a white screen. Could anyone please help me with this? Thank you in advance, Victor Link to comment Share on other sites More sharing options...
ubergirl Posted September 17, 2013 Share Posted September 17, 2013 Hi It worked for me. maybe you used your shop login email? try to log out, and or use another email address Link to comment Share on other sites More sharing options...
imagenoire Posted September 17, 2013 Author Share Posted September 17, 2013 On 9/17/2013 at 4:28 PM, ubergirl said: Hi It worked for me. maybe you used your shop login email? try to log out, and or use another email address Oh yes, thank you so much! However, when i tried to buy a test item, there was no option "to pay with a card", only with paypal. What should i do then? I mean it's no good if a customer doesn't have a paypal. Link to comment Share on other sites More sharing options...
imagenoire Posted September 17, 2013 Author Share Posted September 17, 2013 On 9/17/2013 at 4:28 PM, ubergirl said: Hi It worked for me. maybe you used your shop login email? try to log out, and or use another email address Sorry, please disregard the previous; everything is fine Link to comment Share on other sites More sharing options...
vekia Posted September 17, 2013 Share Posted September 17, 2013 no worries im going to mark this topic as [solved] btw. by default on paypal you can paid with paypal account & with credit card best regards Link to comment Share on other sites More sharing options...
imagenoire Posted September 17, 2013 Author Share Posted September 17, 2013 On 9/17/2013 at 9:58 PM, vekia said: no worries im going to mark this topic as [solved] btw. by default on paypal you can paid with paypal account & with credit card best regards Dear Vekia, thank you so much. Could you please help me with the last: when i'm trying to change a product name it wouldn't change. Actually, in the product list it appears with the new name but when i go on my shop as a customer, it remains the same... Link to comment Share on other sites More sharing options...
vekia Posted September 17, 2013 Share Posted September 17, 2013 hello It sounds like issue with cache in the store, can you please clear it? Link to comment Share on other sites More sharing options...
imagenoire Posted September 17, 2013 Author Share Posted September 17, 2013 On 9/17/2013 at 10:21 PM, vekia said: hello It sounds like issue with cache in the store, can you please clear it? I am sorry to ask silly questions but how do you do this? Is it just cmd+R on Mac or is it something different? If it is the a/m, it doesn't help Link to comment Share on other sites More sharing options...
vekia Posted September 17, 2013 Share Posted September 17, 2013 no, i just thought about cache in your prestashop store go to adv. parameters > performance tab and turn on cache and turn off CACHE then refresh your website 1 Link to comment Share on other sites More sharing options...
imagenoire Posted September 17, 2013 Author Share Posted September 17, 2013 On 9/17/2013 at 10:35 PM, vekia said: no, i just thought about cache in your prestashop store go to adv. parameters > performance tab and turn on cache and turn off CACHE then refresh your website I just did what you've just said - it didn't help unfortunately. I was saving changes every time, tried a few times - but no Link to comment Share on other sites More sharing options...
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