denverdenver Posted September 17, 2013 Share Posted September 17, 2013 Im trying to configure smtp email ( i tried all ports) , im using mandrill, it not saves the password ( it appears a blank field, i assume that is saving). What others options exists? i´ve tried in the previous version of prestashop and it occurs the same. I tried to search for modules, didnt have any luck. Link to comment Share on other sites More sharing options...
bellini13 Posted September 17, 2013 Share Posted September 17, 2013 what does not work? are you getting an error? Link to comment Share on other sites More sharing options...
denverdenver Posted September 17, 2013 Author Share Posted September 17, 2013 it appears errors like this " The SMTP connection failed to start [smtp.mandrillapp.com:587]: fsockopen returned Error Number 110 and Error String 'Connection timed out'" Link to comment Share on other sites More sharing options...
jaki45 Posted September 17, 2013 Share Posted September 17, 2013 I have the same errors ! Link to comment Share on other sites More sharing options...
bellini13 Posted September 17, 2013 Share Posted September 17, 2013 a SMTP 110 error code means that the connection to the SMTP server took too long. You should contact the provider of the SMTP gateway to resolve the issue Link to comment Share on other sites More sharing options...
denverdenver Posted September 17, 2013 Author Share Posted September 17, 2013 well , i use the same configuration in other program to send email by smtp, and theres no problem, i try to use prestashop and it gives me that error, thats why i think it´s something related to smtp of prestashop Link to comment Share on other sites More sharing options...
kmorgen Posted October 2, 2013 Share Posted October 2, 2013 I have the same problem and error message after upgrading to 1.5.5 Mails are actually recevied, even though this error - however it will occasionally result in not being able to change order status etc. Never had any mails problems/error with the host, only updated to 1.5.5. When trying to manually setup a SMTP server, this is not possible either, as prestashop does not seem to save the password. Link to comment Share on other sites More sharing options...
bellini13 Posted October 2, 2013 Share Posted October 2, 2013 When trying to manually setup a SMTP server, this is not possible either, as prestashop does not seem to save the password. What makes you think this? I use SMTP and my password is saved. Link to comment Share on other sites More sharing options...
kmorgen Posted October 2, 2013 Share Posted October 2, 2013 What makes you think this? I use SMTP and my password is saved. I just assume this, since the password field is empty after save and no matter what SMTP server i tried I will get the test error Link to comment Share on other sites More sharing options...
nobynator Posted October 2, 2013 Share Posted October 2, 2013 I also have an error in 1.5.5, dont know whats wrong, I always used this option. Sending failed using mail() as PHP's default mail() function returned boolean FALSE. Link to comment Share on other sites More sharing options...
bellini13 Posted October 2, 2013 Share Posted October 2, 2013 the password field remains blank, because it is a password. That is a standard practice to prevent un-authorized people from seeing it. Link to comment Share on other sites More sharing options...
hicks21 Posted October 9, 2013 Share Posted October 9, 2013 (edited) hi , i have 2 prestashop online shop when i configure smtp server with 1.5.4.1 it works "Mail sent" when i configure the same smtp server with 1.5.5 The SMTP connection failed to start [smtp.free.fr:465]: fsockopen returned Error Number 110 and Error String 'Connection timed out' The SMTP connection failed to start [smtp.free.fr:465]: fsockopen returned Error Number 110 and Error String 'network is unreachable' So , prestashop 1.5.5 is buggy for smtp parameters ..... so 1.5.4.1 is for the moment the best solution ..... Edited October 9, 2013 by hicks21 (see edit history) Link to comment Share on other sites More sharing options...
PMR SHOP Posted October 26, 2013 Share Posted October 26, 2013 Hello, This issue is still alive with 1.5.6 ? because I got the same message on this version. Link to comment Share on other sites More sharing options...
Phinky503 Posted February 17, 2014 Share Posted February 17, 2014 (edited) In some cases the connection error is related to timeout settings. You can read about it here: http://www.prestashop.com/forums/topic/152049-fixing-outbound-email-problem/ I adjusted my settings, but the issue is still occuring. I have a suspicion it is Bluehost and the way they handle routing external mail. I'll report back if my zone settings make a difference. Edited February 18, 2014 by electrokid (see edit history) Link to comment Share on other sites More sharing options...
selsiusx Posted March 17, 2014 Share Posted March 17, 2014 (edited) No the pasword in not saved ! also in 1.5.6 I can prove it because in the network inspector you vcan dsee the request for the 'Test send email' https://www.dropbox.com/s/6xokf1y5efgwhv6/Screenshot%202014-03-17%2010.44.04.png As you can see the SmtpPasword is empty! the password field remains blank, because it is a password. That is a standard practice to prevent un-authorized people from seeing it. this is not correct.. Normally the pasword shows dots if it is filled in .. See screenshot above Okay i found it is saved in the database correctly, but still mail does not work.. probably the classes and Javascript can't access the pasword.. is this in Mail.php ? Edited March 17, 2014 by selsiusx (see edit history) Link to comment Share on other sites More sharing options...
Nepherael Posted September 25, 2014 Share Posted September 25, 2014 No the pasword in not saved ! also in 1.5.6 I can prove it because in the network inspector you vcan dsee the request for the 'Test send email' https://www.dropbox.com/s/6xokf1y5efgwhv6/Screenshot%202014-03-17%2010.44.04.png As you can see the SmtpPasword is empty! this is not correct.. Normally the pasword shows dots if it is filled in .. See screenshot above Okay i found it is saved in the database correctly, but still mail does not work.. probably the classes and Javascript can't access the pasword.. is this in Mail.php ? Following up on this. I originally started working on my own SMTP settings because the PHP mail function stopped working in my BO (with an error related to line 160 in /tools/swift/Swift/Plugin/MailSend.php). I host with GoDaddy and it could be something on their end but I needed to solve the problem locally. I've spent days searching through threads to find a solution to this problem. My SMTP user and password fields were being propogated by prestashop as my admin credentials for the back office (at least that's my assumption. I have no idea where it is finding this info) for some reason every time I tried to leave them blank. I could NOT find a way around this. In order to circumvent this problem I used settings in this thread (as I use GoDaddy for my hosting provider) http://www.prestashop.com/forums/topic/199605-what-is-the-problem-with-prestashop-and-godaddy-email-sending/ AND the biggest change was since I couldn't get the user and pass fields to clear I put a single space in the username field and that allowed me to clear them. Unfortunately I have narrowed the problem down to the password field. Changing the username is possible (which is why I could get my space to save in the user field) but you will not be able to get a password to save which means I'm stuck with no encryption on my emails until this problem is solved. I'll keep an eye on this thread in case someone comes up with a solution. This problem doesn't seem to involve everyone but it's something I'm having a hard time wrapping my head around. I hope this helps anyone else just trying to get their emails working Link to comment Share on other sites More sharing options...
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