capk1 Posted September 13, 2013 Share Posted September 13, 2013 (edited) Hello, We've upgraded from Prestashop v1.4.2 to Prestashop 1.5.4 and now the authorize.net module Version 1.4.4 is not working. It literally does nothing, no errors, nothing, it just moves up the page a bit. I have done a lot of research in the forums and none of the fixes out there seem to apply. We do have a functioning SSL from Godaddy and U.S. is the selected country. SSL is enabled in Back Office. Both Auth.net and Prestashop Module are in "Live/Production" mode. When we click on the button we get absolutely nothing. Authorize.net said everything is functioning properly on their side. We deleted and uninstalled and reinstalled the module and put in a new key. I'm totally baffled. The only slightly weird thing is that in red letters we have the following message. "- Warning: Your website must possess a SSL certificate to use the Authorize.net AIM payment system. You are responsible for the safety of your customers' bank information. PrestaShop cannot be blamed for any security issue on your website." However, I believe this is a standard message because our SSL is enabled. Also, the Google checkout module isn't working either, only the Cash On Delivery Module is working. There is a test product called Gripe Water available to add to the cart. Here is our URL: https://shopvitalchild.com Would somebody PLEASE HELP! We can't process orders. Thanks in advance! Edited September 14, 2013 by capk1 (see edit history) Link to comment Share on other sites More sharing options...
capk1 Posted September 14, 2013 Author Share Posted September 14, 2013 Anyone have any ideas about this? Link to comment Share on other sites More sharing options...
Dh42 Posted September 14, 2013 Share Posted September 14, 2013 This code might be causing the problem. Go to modules >> positions and what ever module is hooked last to headers of pages, disable the module. Here is the suspect code. <script> $(function() { $("#PPS").simpletip({ content: 'Perfect Pregnancy System', position:'relative: ["214", "31"]', fixed: false }); $.facebox.settings.closeImage = 'themes/theme271/src/closelabel.png'; $.facebox.settings.loadingImage = 'themes/theme271/src/loading.gif'; $('a[href=http://www.shopvitalchild.com/img/cms/Perfect%20Pregnant%20System%20New%20Layers%201200pxl.jpg]').facebox(); }); </script> Link to comment Share on other sites More sharing options...
capk1 Posted September 14, 2013 Author Share Posted September 14, 2013 This code might be causing the problem. Go to modules >> positions and what ever module is hooked last to headers of pages, disable the module. Here is the suspect code. <script> $(function() { $("#PPS").simpletip({ content: 'Perfect Pregnancy System', position:'relative: ["214", "31"]', fixed: false }); $.facebox.settings.closeImage = 'themes/theme271/src/closelabel.png'; $.facebox.settings.loadingImage = 'themes/theme271/src/loading.gif'; $('a[href=http://www.shopvitalchild.com/img/cms/Perfect%20Pregnant%20System%20New%20Layers%201200pxl.jpg]').facebox(); }); </script> Thanks Dh42. I'm not a programmer but I'll give this to someone and see if they can help me with it. Link to comment Share on other sites More sharing options...
Dh42 Posted September 14, 2013 Share Posted September 14, 2013 You can just disable what ever module creates that code in the back end of prestashop. Just disable what is hooked in the header last, it is either a prestaslove module, or right under a prestalove module. Link to comment Share on other sites More sharing options...
capk1 Posted September 14, 2013 Author Share Posted September 14, 2013 You can just disable what ever module creates that code in the back end of prestashop. Just disable what is hooked in the header last, it is either a prestaslove module, or right under a prestalove module. Thanks! I'll check!! Link to comment Share on other sites More sharing options...
capk1 Posted September 15, 2013 Author Share Posted September 15, 2013 You can just disable what ever module creates that code in the back end of prestashop. Just disable what is hooked in the header last, it is either a prestaslove module, or right under a prestalove module. I've disabled a bunch of modules but it's still not working Dh42. But I'll keep checking. Link to comment Share on other sites More sharing options...
capk1 Posted September 16, 2013 Author Share Posted September 16, 2013 You can just disable what ever module creates that code in the back end of prestashop. Just disable what is hooked in the header last, it is either a prestaslove module, or right under a prestalove module. Hello Dh42. I've disabled some modules including Prestalove. None are making a difference for the payment processing. Any other ideas?? Link to comment Share on other sites More sharing options...
Dh42 Posted September 16, 2013 Share Posted September 16, 2013 It seems that you still haven't disabled what ever module is causing that snippet to be inserted into the page. If you want you can pm me your ftp information and a login to your back office and I can take a look at it for you. 1 Link to comment Share on other sites More sharing options...
capk1 Posted September 16, 2013 Author Share Posted September 16, 2013 It seems that you still haven't disabled what ever module is causing that snippet to be inserted into the page. If you want you can pm me your ftp information and a login to your back office and I can take a look at it for you. Ok, Will do Dh42! Link to comment Share on other sites More sharing options...
capk1 Posted September 16, 2013 Author Share Posted September 16, 2013 It seems that you still haven't disabled what ever module is causing that snippet to be inserted into the page. If you want you can pm me your ftp information and a login to your back office and I can take a look at it for you. Sent it Dh42. Thank You!!! Link to comment Share on other sites More sharing options...
Dh42 Posted September 17, 2013 Share Posted September 17, 2013 The issue was the code in the header of the site. It was causing a jquery error which was in turn making the jquery on the auth.net module not working. I am going to set this as solved. 1 Link to comment Share on other sites More sharing options...
capk1 Posted September 17, 2013 Author Share Posted September 17, 2013 The issue was the code in the header of the site. It was causing a jquery error which was in turn making the jquery on the auth.net module not working. I am going to set this as solved. Thanks Dh42!! You Rock!! How do I send you a pic of the look of the site with the social media buttons in proper place? Link to comment Share on other sites More sharing options...
capk1 Posted September 17, 2013 Author Share Posted September 17, 2013 (edited) The issue was the code in the header of the site. It was causing a jquery error which was in turn making the jquery on the auth.net module not working. I am going to set this as solved. Maybe this is also cutting off the jquery sliders and pushing the social media buttons to the left Edited September 17, 2013 by capk1 (see edit history) Link to comment Share on other sites More sharing options...
Mirando Posted November 14, 2013 Share Posted November 14, 2013 Hi, I am having the same issue. How do you find what part of the code in the header is messing it up? Link to comment Share on other sites More sharing options...
capk1 Posted November 14, 2013 Author Share Posted November 14, 2013 Hi, I am having the same issue. How do you find what part of the code in the header is messing it up? Dh42 listed the resolution above. You may want to contact them if you need greater specifics Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 (edited) Please help. My error message is as follows and I cannot export my orders for delivery. Need help asap. Fatal error: Cannot re-assign auto-global variable _POST in /home/cicciabe/public_html/presta/classes/Module.php(582) : eval()'d code on line 464 This is when I try to view anything in my backoffice under modules tab Edited January 6, 2014 by Adria (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted January 6, 2014 Share Posted January 6, 2014 Does this have to do with authorize.net payment module? Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 Yes, I do but I can't tell if that is the module that is broken, I've not changed anything. I'm getting the fatal error when trying to view any modules... Link to comment Share on other sites More sharing options...
Dh42 Posted January 6, 2014 Share Posted January 6, 2014 What is the error that you are getting? Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 Fatal error: Cannot re-assign auto-global variable _POST in /home/cicciabe/public_html/presta/classes/Module.php(582) : eval()'d code on line 464 Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 Line 464 is highlighted in yellow elseif (!isset($preloadedModuleNameFromId[$ids])) { $result = Db::getInstance(_PS_USE_SQL_SLAVE_)->getRow(' SELECT `name` FROM `'._DB_PREFIX_.'module` WHERE `id_module` = '.(int)($ids)); if ($result) $preloadedModuleNameFromId[$ids] = $result['name']; else $preloadedModuleNameFromId[$ids] = false; } Link to comment Share on other sites More sharing options...
Dh42 Posted January 6, 2014 Share Posted January 6, 2014 Turn on error reporting and see if you can see any other errors. Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 I turned on error reporting that's how I just got that error message. Before it was just a blank page. I would upgrade to the newest version of presta but I can't even get to my modules to do that. Link to comment Share on other sites More sharing options...
Dh42 Posted January 6, 2014 Share Posted January 6, 2014 Hmm have you installed any 3rd party modules or modified any of them? Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 Yes, orlique. I've modified my authorize & check modules. It's so strange becuase they've been working fine since 2012 so I don't even know where to start. I'm about to start deleting them out of my file manage (saving a copy) to see if I can see my backoffice modules after that. Stumped on what to do. Link to comment Share on other sites More sharing options...
Dh42 Posted January 6, 2014 Share Posted January 6, 2014 That is what I would do. If you are running on a shared server, your server admin might have upgraded the software and that could be causing the issue with the modifications. Link to comment Share on other sites More sharing options...
Adria Laxson Posted January 6, 2014 Share Posted January 6, 2014 Yes, exactly. I'm sure that is what has happened. Thanks so much for your time. Link to comment Share on other sites More sharing options...
cristiherrera Posted January 14, 2014 Share Posted January 14, 2014 Hello DH42 I'm having a similar problem...when Im in the prestashop payment step, when I select to pay with authorize.net nothingbhappens, so jquery is not working there...Can you help me with this?? Link to comment Share on other sites More sharing options...
sweetserendipity Posted January 31, 2014 Share Posted January 31, 2014 The issue was the code in the header of the site. It was causing a jquery error which was in turn making the jquery on the auth.net module not working. I am going to set this as solved. I'm having the same issue as the OP too. I'm understand what you're saying but I'm not sure how to resolve it. Can you list the specific step and code changes necessary to resolve it? Link to comment Share on other sites More sharing options...
mkobur Posted March 26, 2014 Share Posted March 26, 2014 Hello DH42 I need your help. I use Authorize payment getaway module on prestashop. When i make order and click on Authorize payment getaway I am not see any thing. Site not say any thing just show https://www.specialtyluggage.com/quick-order# . I mean # come on last on link . My site has SSL and active. I try to 3.0 and 3.2 module also but same problem. Now update new version 1.4.10. but not work. If you need admin or hosting access I will give. Please fixed this problem. Thanks Link to comment Share on other sites More sharing options...
Recommended Posts