Problem with account info front-end

[ysco]

Hello all,

I have a problem with front-end in account details, if you have registerd a account then the customer can look for example his adress info,return product,history,ect but if i click on those tabs nothing happens.
The only 1 that works is order-status, i also don`t get error if i click on other tabs the tabs loads nothing.
I have running prestashop 1.2.2.0
Hope someone can help me with this cause for customers it is a pre that they can look for there history, adress info, ect

I have attached a picture please have a look.


ysco..

[Radu]

open to config/config.inc.php
change
@ini_set('display_errors', 'off');
to
@ini_set('display_errors', 'on');

refresh the page and you should see a php error - the reason your page is blank

[ysco]

Thanks for the reply Radu

Will try that and hope to see what is causing the problem, will keep you updated.

ysco..


Edit: just looked at the settings but it is already set to ini_set(‘display_errors’, ‘on’);

Any other suggestions ?

[Radu]

your server doesn't care about ini_set in php code then

try adding in .htaccess:
php_flag display_errors on

or contact the host and ask them how to enable error display for php

[ysco]

Hallo Radu,

I had before also a few small problems but then i always was getting a message so that you could track down the problem.
It seems that it is a strange problem, could it be someway that it has something to do with the ssl plugin that is installed ?
I have presta in the folder public_html and also have presta in private_html to make the ssl works 100%, when you go to account info the page goes too https and the page is protected by the ssl plugin.
Would look also in the htacces file and see if it is on and keep you updated.
Also i have not the default theme but i am running et-black

Thanks.

ysco..

[ysco]

Well Radu what .htaccess file must i use ? i found 2 with almost no data in it, is that correct.
I also try`t the prestashop default theme and that is also not working, any suggestions ?


Thanks.

ysco..

[Radu]

try in both of them - can you create a test.php file and place there:

<?php
echo asdasdsad();
?>

are you able to see the error?

[ysco]

Hello Radu.

I solved it, account info whas working with new version but then i had a problem with my SSL certificate and was not loaded correct anymore.
The problem whas in admin with the setting " prestashop compatible 1.1 " whas set to NO and thought that this was the correct setting for the template et-black 1.2 but after changing it to YES al problems where solved.

Thanks for the help.


Greats ysco..