esther13 Posted September 13, 2013 Share Posted September 13, 2013 (edited) Haber si alguien puede ayudarnos , hemos comprado una plantilla en prestashop addoms y no podemos instalarla. Nos pide un código de transacción que ni yo ni el programador logramos encontrar. En el mail que nos enviaron de descarga de la plantilla tampoco aparece. Hemos enviado varios mails y no hay manera que nadie nos responda. Alguien puede ayudarnos? Edited September 13, 2013 by esther13 (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted September 13, 2013 Share Posted September 13, 2013 Puedes poner un pantallazo? Link to comment Share on other sites More sharing options...
Sergio Ruiz Posted September 13, 2013 Share Posted September 13, 2013 Interesante.Hola Jose, ¿Esto de pedir codigo para instalar una plantilla es nuevo? Link to comment Share on other sites More sharing options...
esther13 Posted September 13, 2013 Author Share Posted September 13, 2013 Esto es lo que le pide al programador para descomprimirlo, y no hay manera de encontrar este código For security reasons the directory containing all the source files of the template (\"SOURCES_XXXXXXXX\") is in a compressed (zipped) file and password protected. To uncompress (unzip) a password protected ZIP file you will need to have a zip file utility program installed and a password. As soon as the zip file begins to uncompress, you will be prompted to type in a password . The password is the Transaction ID number of your order (a long number with letters and digits). You can find this number on the order page which will be provided to you through a link that we sent to you via email. Please help us to preserve the quality and uniqueness of our products by not uploading \"SOURCES_XXXXXXXX\" directories either zipped or unzipped to the server. gracias Link to comment Share on other sites More sharing options...
joseantgv Posted September 13, 2013 Share Posted September 13, 2013 En el zip, aparte de la carpeta \"SOURCES_XXXXXXXX\", hay alguna más? Link to comment Share on other sites More sharing options...
esther13 Posted September 13, 2013 Author Share Posted September 13, 2013 documentacion screenshots theme themeinstallator sources xxxx fonst_info index info esto es lo que hay Link to comment Share on other sites More sharing options...
Sergio Ruiz Posted September 13, 2013 Share Posted September 13, 2013 documentacion screenshots theme themeinstallator sources xxxx fonst_info index info esto es lo que hay ¿Que hay en el "info"? Yo creo que lo sources seran los psd de la plantilla, pero no la plantilla en si. Link to comment Share on other sites More sharing options...
esther13 Posted September 13, 2013 Author Share Posted September 13, 2013 For security reasons the directory containing all the source files of the template (\"SOURCES_XXXXXXXX\") is in a compressed (zipped) file and password protected. To uncompress (unzip) a password protected ZIP file you will need to have a zip file utility program installed and a password. As soon as the zip file begins to uncompress, you will be prompted to type in a password . The password is the Transaction ID number of your order (a long number with letters and digits). You can find this number on the order page which will be provided to you through a link that we sent to you via email. Please help us to preserve the quality and uniqueness of our products by not uploading \"SOURCES_XXXXXXXX\" directories either zipped or unzipped to the server. el problema es que este mail no nos ha llegado y nos han respondido de prestashop addomsn que nos pongamos en contacto con http://chat.template-help.com/ y para poder acceder nos piden el mismo numero. Link to comment Share on other sites More sharing options...
Sergio Ruiz Posted September 13, 2013 Share Posted September 13, 2013 For security reasons the directory containing all the source files of the template (\"SOURCES_XXXXXXXX\") is in a compressed (zipped) file and password protected. To uncompress (unzip) a password protected ZIP file you will need to have a zip file utility program installed and a password. As soon as the zip file begins to uncompress, you will be prompted to type in a password . The password is the Transaction ID number of your order (a long number with letters and digits). You can find this number on the order page which will be provided to you through a link that we sent to you via email. Please help us to preserve the quality and uniqueness of our products by not uploading \"SOURCES_XXXXXXXX\" directories either zipped or unzipped to the server. el problema es que este mail no nos ha llegado y nos han respondido de prestashop addomsn que nos pongamos en contacto con http://chat.template-help.com/ y para poder acceder nos piden el mismo numero. ¿Pero ha compra ha quedado registrado en el historial de pedidos, no puedes verlo ahi? Link to comment Share on other sites More sharing options...
esther13 Posted September 13, 2013 Author Share Posted September 13, 2013 no podia verlo al final he conseguido que por el chat me lo dieran. Muchas gracias por la ayuda Link to comment Share on other sites More sharing options...
nadie Posted September 13, 2013 Share Posted September 13, 2013 Estimada esther13, Si das el tema como solucionado, edita el titulo del tema, editando el primer mensaje, pulsando en editar, y después en "Usar editor completo", añadiendo la palabra "Solucionado" al titulo, esto ayudara, a mantener una mayor organización en el foro. PD: Sino consigues añadir la palabra "Solucionado" al título del tema, aquí: http://www.prestashop.com/forums/topic/269515-solucionado-%C2%BFcomo-poner-la-palabra-solucionado-en-el-titulo-del-tema/ tienes una guía gráfica. Link to comment Share on other sites More sharing options...
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