New customer address not being saved

[jalbaiges]

Hello everybody,

 

I just noticed that when a new customer tries to register to my shop, his address is not being saved. If he tries to create a new one later, then it is properly created, so the error just occurs during the registration process.

 

I turned errors on but don't get any useful information.

 

I have also realized that if I try to register a user with all empty fields, just some errors are displayed for required fields: first name, last name and password, while all other required fields are allowed to be empty. When I try to create a new address once the user is registered, all the errors that should be shown are properly shown.

 

This makes me feel there is something wrong on the registration process, but can't guess where nor why. I am not aware of recent changes that could have caused this behaviour (it used to work fine). I also have not received any complaint from customers. We just discovered this while testing some other things.

 

Any help will be truly appreciated.

 

Thanks in advance,

 

Jaume

[vekia]

you said that you didn't get any useful information from error log. Instead of errors, have you got there any warnings etc?

[jalbaiges]

Hello Vekia,

 

Thank you for answering. I got some compatibility warnings. Here they are:

 

Warning: Function isLogged() is deprecated in /var/www/vhost/.../home/html/botiga/modules/jbx_menu/jbx_menu.php on line 98

 

Warning: Function addCSS() is deprecated in /var/www/vhost/.../home/html/modules/jbx_menu/jbx_menu.php on line 108
in /var/www/vhost/.../home/html/classes/Tools.php on line 1845

 

Warning: Function addJS() is deprecated in /var/www/vhost/.../home/html/modules/jbx_menu/jbx_menu.php on line 115
in /var/www/vhost/.../home/html/classes/Tools.php on line 1845

 

Warning: Function display() is deprecated in /var/www/vhost/.../home/html/classes/controller/Controller.php on line 185
in /var/www/vhost/.../home/html/classes/Tools.php on line 1845

 

As you can see, the first three warnings are related to a non native prestashop module. I disabled this module and the three warnings disappeared but the problem remains.

 

Although this makes me feel that there is no relationship between this module and the reported error, I would like to notice you that in backoffice / advanced parameters / logs, warnings 2 and 3 are there since july, while warning 1 just appeared yesterday. Just in case it tells you something.

 

Thank you very much.

 

Jaume