CrossY Posted September 12, 2013 Share Posted September 12, 2013 (edited) Hi there, We had a running shop, no issues whatsoever. Since a couple of days however, it broke down (we only just noticed). - All links under "SEO & URLs" forward to a 404 page - Backoffice didnt show a menu bar when I first logged in - Stats have stopped collecting data 4 days ago (probably when the shop broke down). I sincerely hope someone can help out, as it's quite an urgent problem! Regards, Dave Edit: PrestaShop™ 1.4.7.3 Edited September 12, 2013 by CrossY (see edit history) Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Right, I figured the problem is with a new 1.5 shop we're working on. it was installed in the same database, but with a different prefix. This happened during the time the shop broke down, so I imagine it has to do with that. The question (if that is the problem) would be: how would I split the databases? I'm a noob when it comes to databases, and I don't wanna mess up more than i've already done. Would this work? : - Export the 1.5 prefixes (or would this delete them as well?) - Import them to a new database - Change settings in "settings.inc.php" Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Cleaned up database. Shop WORKS when I disable friendly URL, fails to work again when I enable it.. any ideas? Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Regenerated .htaccess file, seems to work again.. Not sure what caused the error. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 12, 2013 Share Posted September 12, 2013 Hi CrossY, you mentioned that you were on 1.4.7 earlier. However, the problem was actually on a new 1.5 shop? Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Hi CrossY, you mentioned that you were on 1.4.7 earlier. However, the problem was actually on a new 1.5 shop? The problem was on a 1.4.7, however, we're working on a new version "behind the scenes" which is 1.5.x -- I had the illusion I had messed up the database somehow. Pretty sure the error was in the .htaccess file, I have no idea where the error came from though.. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 12, 2013 Share Posted September 12, 2013 The problem was on a 1.4.7, however, we're working on a new version "behind the scenes" which is 1.5.x -- I had the illusion I had messed up the database somehow. Pretty sure the error was in the .htaccess file, I have no idea where the error came from though.. Okay so the problem was only on 1.4.7. On version 1.4, whenever you change the Friendly URL settings, you also need to regenerate the htaccess. On 1.5x , toggling the Friendly URL option automatically generate a new htaccess. Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Good to know, thanks! Hopefully we will be fully 1.5 equipped in the near future, less bugs and more support Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 12, 2013 Share Posted September 12, 2013 Good to know, thanks! Hopefully we will be fully 1.5 equipped in the near future, less bugs and more support Awesome, if you have any trouble with 1.5 please let me know. You can create a thread and PM me the link to the thread. We will all help as best we can Thanks for being a part of the community and your support. Cheers Link to comment Share on other sites More sharing options...
CrossY Posted September 12, 2013 Author Share Posted September 12, 2013 Cool, thanks! Link to comment Share on other sites More sharing options...
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