tuk66 Posted September 12, 2013 Share Posted September 12, 2013 Many users post their issues and these posts are often like this (overacting): I have a blank page, help me. I suggest to add several fields to the post page in forum for better understanding of the issue. Examples can be: - PrestaShop version - How repeat the issue - Modules installed - Important settings This solution should reduce user's frustration and stop wasting the time both sides. What do you think? Link to comment Share on other sites More sharing options...
0 tuk66 Posted September 13, 2013 Author Share Posted September 13, 2013 Nobody says yes, nobody says no, no one from PrestaShop team hungry for feedback? Link to comment Share on other sites More sharing options...
0 El Patron Posted September 13, 2013 Share Posted September 13, 2013 it's a wonderful idea, but I'm not sure how it would be implemented and then the OP would need to actually do it. There is really no way to ask for a 'feature' request in the forum like one can in forge. Link to comment Share on other sites More sharing options...
0 surferboy Posted September 14, 2013 Share Posted September 14, 2013 Aha, enter me ... IPB guy! yes, there is a 3rd party mod that Prestashop can buy for the forum (the person who is helping me with development work wrote it and she is the best!) The mod is called Topic Template System: http://community.invisionpower.com/files/file/3834-topic-template-system/ Brian 1 Link to comment Share on other sites More sharing options...
Question
tuk66
Many users post their issues and these posts are often like this (overacting):
I have a blank page, help me.
I suggest to add several fields to the post page in forum for better understanding of the issue. Examples can be:
- PrestaShop version
- How repeat the issue
- Modules installed
- Important settings
This solution should reduce user's frustration and stop wasting the time both sides. What do you think?
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