Littlepants Posted September 11, 2013 Share Posted September 11, 2013 Is it possible for me to change a customers shipping option after they have checked out, especially if they want to change their option to collect, and pay cash on collect? Please? Link to comment Share on other sites More sharing options...
Arnel Posted September 11, 2013 Share Posted September 11, 2013 (edited) Hello Littlepants, I think the best way to resolve that issue would be to cancel and then re-enter the order with the new details. I tried to change the shipping option myself on my installation and there was no way to do it that I could see. You can add a new order in the Orders screen, but it would need to be associated with a registered customer. By the way, you can cancel the existing order, by going into ORDERS and editing the order status of the existing order. Change it to "CANCELED" and then create the new order. I hope that helps! If anyone has a better answer (other than to directly edit the database somehow), then please let us know. Regards, Arnel C. Edited September 11, 2013 by arncus (see edit history) Link to comment Share on other sites More sharing options...
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