BSeeds Posted September 9, 2013 Share Posted September 9, 2013 Hi guysi am trying to sort a site out for a friend of mine and i can't work out what is wrong.. probably something simple but i can't see it..the home page works fine but all the links from it go to a standard 404 page... the site is www.toptoners.com it is running prestashop 1.4.9.0 as they had loads of issues with the newer version any help would be gratefully received regards BSeeds Link to comment Share on other sites More sharing options...
El Patron Posted September 9, 2013 Share Posted September 9, 2013 let's see if rebuilding the .htaccess file will help back office-->tools-->generators click generate .htaccess file-->clear your browse cache http://screencast.com/t/WNuzIFGp8diD Link to comment Share on other sites More sharing options...
BSeeds Posted September 9, 2013 Author Share Posted September 9, 2013 Hi El Patronthanks for the suggestion, i've just tried it and still the same issue... the error on the page is :- Not FoundThe requested URL /8-greentech-laser-toners was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Link to comment Share on other sites More sharing options...
El Patron Posted September 9, 2013 Share Posted September 9, 2013 try turning off 'Friendly URL's' and regenerating the .htaccess file...clear browser cache...and report back results Link to comment Share on other sites More sharing options...
BSeeds Posted September 9, 2013 Author Share Posted September 9, 2013 well, everything work when i turn off the friendly URL's only issue is i don't have friendly url's...lol ..... Link to comment Share on other sites More sharing options...
El Patron Posted September 9, 2013 Share Posted September 9, 2013 well, everything work when i turn off the friendly URL's only issue is i don't have friendly url's...lol ..... one step at a time check with the hosting provider to ensure that mod_rewrite is enabled in the hosting environment. I don't think it's loaded. Link to comment Share on other sites More sharing options...
BSeeds Posted September 9, 2013 Author Share Posted September 9, 2013 cool i'll check... the products still didn't work when i turned off the friendly URL.. but the categories did... Link to comment Share on other sites More sharing options...
BSeeds Posted September 9, 2013 Author Share Posted September 9, 2013 seems i have got the products to work now too..awaiting a reply from the server guy Link to comment Share on other sites More sharing options...
El Patron Posted September 9, 2013 Share Posted September 9, 2013 okey dokey Link to comment Share on other sites More sharing options...
BSeeds Posted September 10, 2013 Author Share Posted September 10, 2013 Hi i have been told that the mod_rewrite is enabled BSeeds Link to comment Share on other sites More sharing options...
BSeeds Posted September 10, 2013 Author Share Posted September 10, 2013 i have also found out that the server had a php upgrade... this might of affected the site Link to comment Share on other sites More sharing options...
vekia Posted September 10, 2013 Share Posted September 10, 2013 what php version you've got ? i updated yesterday php on my private vps and everything works fine Link to comment Share on other sites More sharing options...
BSeeds Posted September 10, 2013 Author Share Posted September 10, 2013 it is now version 5.3 Link to comment Share on other sites More sharing options...
vekia Posted September 10, 2013 Share Posted September 10, 2013 so your prestashop should work well, maybe you use some external modules which aren't compatibile with this php version Link to comment Share on other sites More sharing options...
BSeeds Posted September 10, 2013 Author Share Posted September 10, 2013 this is just a straight install of the software... i am checking to make sure but from what i know there has only been some theme changes to the site... Link to comment Share on other sites More sharing options...
BSeeds Posted September 11, 2013 Author Share Posted September 11, 2013 there are apparently no modules installed that didn't come with the software what php version you've got ? i updated yesterday php on my private vps and everything works fine it is version 5.3 now Link to comment Share on other sites More sharing options...
BSeeds Posted September 11, 2013 Author Share Posted September 11, 2013 i just added a redirect script to the htaccess and the URL's are now friendly.... images are not working but i don't seem to be able to find them in the FTP....... Link to comment Share on other sites More sharing options...
BSeeds Posted September 11, 2013 Author Share Posted September 11, 2013 and search does not work... Link to comment Share on other sites More sharing options...
BSeeds Posted September 16, 2013 Author Share Posted September 16, 2013 Does anyone think upgrading the prestashop software would fix these issues? Link to comment Share on other sites More sharing options...
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